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Dell lapptop battery does not charge!?!

Discussion in 'Windows Vista' started by chyann, May 10, 2011.

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  1. chyann

    chyann Thread Starter

    Joined:
    Aug 6, 2004
    Messages:
    10
    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
    Processor: Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz, x64 Family 6 Model 15 Stepping 13
    Processor Count: 2
    RAM: 2037 Mb
    Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
    Hard Drives: C: Total - 114431 MB, Free - 68579 MB;
    Motherboard: Dell Inc., 0U990C, , .9DFVNF1.CN7016685602XP.
    Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

    My laptop battery will not charge with my original adapter so I bought a new one, along with a new battery.

    Right now the laptop is running with no battery installed per a question from 2007: "If it's not giving you a good connection, it won't allow the laptop to charge the battery. Try taking the battery out and powering the computer only through the power adapter.", proving the power jack is ok.

    Now what else could it be? I replaced the adapter cord. This laptop has been without a working battery for a while. The original battery was a 14.8V and this one is an 11.1V, could that be the problem??? ***That is not the problem because the battery was partially charged from the factory and the laptop ran off it but now that it is low, it will not charge again.***

    TIA for any and all replies,
    Chyann
     
  2. DaveA

    DaveA David Trusted Advisor

    Joined:
    Nov 16, 1999
    Messages:
    11,839
    Yes, that could be the problem. You need to have the same voltage and other specs per the OEM's requirements.

    Your system requires 14. 8V and 11.1V is NOT enough to run it.

    You need to get yourself the correct battery and charging unit.
     
  3. chyann

    chyann Thread Starter

    Joined:
    Aug 6, 2004
    Messages:
    10
    Thanks DaveA, I'm putting into the hands of one of my Microsoft Certified friends after class today.

    Chyann
     
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