dell laptop works no internet

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funbagsluver

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Joined
Dec 25, 2010
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i have dell laptop that uses windows xp home edition that works but cant get internet service and my provider is cox communications please help if possible my son wants it badly and i'd like nothing more than to give it to him. i cant afford a new one and he deserves it please help.
 

TerryNet

Terry
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Joined
Mar 23, 2005
Messages
80,833
What service pack level?

For an attempted connection please show ...

Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

funbagsluver

Thread Starter
Joined
Dec 25, 2010
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2
i have servicepack 1 i know i should have 2 or better but im new to this stuff and i dont know how to install it.
 
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