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Dell Latitude 13 Start-up Problems

Discussion in 'Windows 7' started by GSorby, Feb 15, 2013.

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  1. GSorby

    GSorby Thread Starter

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    Hello.

    I have researched extensively to see if I can find an answer to my problem but have had no luck. My Dell Latitude 13 has suddenly stopped working. I turned it on and Windows seemed to start but it hangs right before the login screen. All I got was a black screen with the arrow cursor in the middle and the laptop did nothing after that. The HDD light was on solid. I restarted several times but I get the same thing. I assumed the hard drive was bad so I replaced it and installed Windows 7 Professional and the installation went fine. After it finished the PC restarted and I get the "Setup is preparing Windows for first use" and it freezes just like it did before with the HDD light on solid. I have changed the BIOS settings back to default. No luck. I performed Dell diagnostics and no problems were found. Does anybody have any ideas what the problem might be?

    Thanks in advance.
    George.
     
  2. GSorby

    GSorby Thread Starter

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    Okay. I left it running for about 2 hours on Setup is preparing your computer for first use and it finally went onto naming the computer etc. But when I click next it takes about 15 minutes to go to the next screen. Any ideas why the PC is hanging so much?
     
  3. GSorby

    GSorby Thread Starter

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    Sorry for the triple post but I NEED HELP!

    Haha, thanks.
     
  4. GSorby

    GSorby Thread Starter

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    Feb 15, 2013
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    Sorry for the triple post but I NEED HELP!

    Haha, thanks.
     
  5. huggie54

    huggie54

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