1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Dell Latitude D830 - Mouse pointer issues

Discussion in 'Hardware' started by Mazco34, Apr 16, 2008.

Thread Status:
Not open for further replies.
  1. Mazco34

    Mazco34 Thread Starter

    Joined:
    Nov 4, 2003
    Messages:
    15
    We recently purchased some Dell Latitude D830 laptops and are using them on a Windoows XP system.

    Each laptop has a docking station and USB mouse.

    The issue is that some users are experiencing a type of "jumping" of their mouse pointer. They could be moving fine then it would just stop, and then reappear somewhere else on the page.

    So far we have:
    Replaced the mouse.
    Replaced the laptop.
    Re-imaged the laptop.
    Replaced the user's profile.
    Removed the docking station.
    Swapped the jumper cables at the workstaion and in the server room.
    Tried a ps/2 mouse.

    Nothing has helped.

    Has anyone else had this problem and if you so, how did you resolve it?

    Thanks for any help.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/704373

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice