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Dell latitude e5440 wifi problem

Discussion in 'Networking' started by Tofayel, Jul 25, 2019.

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  1. Tofayel

    Tofayel Thread Starter

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    Windows 7 ultimate,servicepack 1, 32 bit
    Motherboard ASUSTeK Computer Inc, X551MA

    After new windows installation Ethernet is working but wifi is not. Network adapter only shows Realtek PCIe FEFamily Controller.

    Please help me to resolve the problem.
     
  2. SpywareDr

    SpywareDr

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  3. flavallee

    flavallee Trusted Advisor

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    ASUS X551MA 15.6" Laptop (support site)
    It originally came with Windows 8 64-bit, so you or someone else has installed Windows 7 Ultimate SP1 32-bit in it.
    It has Realtek 10/100 Mbps ethernet.
    It has Qualcomm Atheros or Ralink wireless.
    Drivers are available at its support site.

    ---------------------------------------------------------------
     
  4. Tofayel

    Tofayel Thread Starter

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    Do you suggest me to install 64 bit? Is it possible to have drivers for 32 bit.
     
  5. flavallee

    flavallee Trusted Advisor

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    The driver downloads section for your laptop has both 32-bit and 64-bit drivers for Windows 7.

    If you want to install the 64-bit version of Windows 7 Ultimate to replace the 32-bit version that you currently have installed in your laptop, that's up to you to decide to do.

    ----------------------------------------------------------------
     
  6. Tofayel

    Tofayel Thread Starter

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    Thank you for your quick response. Actually I tried to download drivers from Asus site but found that the driver which is there are for 64bit. Could you please give me the download link for 32bit windows that match with my laptop.
     
  7. Tofayel

    Tofayel Thread Starter

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    My Dell latitude e5440 was fine before installing Windows. After installing Windows 7 professional 64 bit which came the laptop, the wifi is not connecting. I found that Network Adapter in Device Manager only shows Intel Ethernet Connection1218-LM. I download all the drivers listed on Dell drivers & download by providing my service tag.
    Last few days I tried several times and ways but failed to solve the glitch.
    My Dell service tag is 5p8zg12.
    Thanks in advance. Only the sufferers know the pain of such a problem.
     
  8. SpywareDr

    SpywareDr

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  9. Tofayel

    Tofayel Thread Starter

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    The Ethernet connection is working. Answer of your question, yes.
     
  10. managed

    managed Trusted Advisor Spam Fighter

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  11. flavallee

    flavallee Trusted Advisor

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    The complete list of Windows 7 32-bit drivers appeared earlier before I wrote post #5.

    I have no idea why they're not appearing now. :confused:

    ---------------------------------------------------------------
     
  12. plodr

    plodr

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    The title says Dell Latitude e5440 problem. Why if you are asking about an Asus X551MA?
    For the Dell there are 32 bit Win 7 drivers.
    https://www.dell.com/support/home/us/en/04/product-support/product/latitude-e5440-laptop/drivers

    ~~~~~~~~~~~~~~~~~~~~
    ok, I found a thread for no wifi on Dell computer, also started by you.
    https://forums.techguy.org/threads/wifi-lost.1230595/#post-9622674

    Do I understand that you have two computers and the wifi is not working on either of them?
    If yes, are there any computers in the house that wifi is working on?

    You might have a problem with your router and not two computers.
     
    Last edited: Jul 26, 2019
  13. SpywareDr

    SpywareDr

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    Ethernet and WiFi are two different animals. Ethernet is Wired, WiFi is Wireless.
     
  14. flavallee

    flavallee Trusted Advisor

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    Liz:
    I wasn't aware of the other thread.
    I'll going to leave it with you and remove myself from this thread.
    Frank

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  15. Tofayel

    Tofayel Thread Starter

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    The later animal is bullying me! Could you please help me to tame it.
     
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