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DELL Latitude network fail.

Discussion in 'Networking' started by jakey8, Feb 12, 2012.

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  1. jakey8

    jakey8 Banned Thread Starter

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    My sister has a DELL Latitude D610. The network drivers in Device Manager has an exclamation mark and this only started when she turned off the laptop with her external hard drive.

    Here are the things that I tried.


    • Getting the appropriate drivers
    • System Restore
    • Restarting the Network service
    • Uninstalling and reinstalling the 1350 WLAN Card driver
    This is an actual issue that I can't solve. It may well be corrupt. Sorry if I posted this in the wrong forum!
     
  2. highspeed

    highspeed

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    Have you tried using a different card and see if ti works or use a USB wifi adaptor.
     
  3. jakey8

    jakey8 Banned Thread Starter

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    Not really that computer savvy with networking. Do you think you could elaborate on that please?
     
  4. jakey8

    jakey8 Banned Thread Starter

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    Bump. Anyone?
     
  5. Old Rich

    Old Rich

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    Where did you get your drivers?

    You can go to the Dell support site, enter your Service Tag Number and download the drivers. Be sure to use IE and do not use the Dell Download Manager!

    Just download the driver file, save it to the desktop and double click to install

    On the list of drivers, click on the driver file:

    [​IMG]

    Then the download button here:

    [​IMG]
     
  6. jakey8

    jakey8 Banned Thread Starter

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    I got them at the DELL website.

    Also I don't think there is a Service tag number on the laptop.
     
  7. Old Rich

    Old Rich

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    In Devicde Manager, expand the Network Adaptor group and post a screenshot
     
  8. jakey8

    jakey8 Banned Thread Starter

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    I think she has taken it to work.
     
  9. jakey8

    jakey8 Banned Thread Starter

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    Ok, here it is.
     

    Attached Files:

  10. Old Rich

    Old Rich

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    You should find those drivers on the Dell support site . .
     
  11. jakey8

    jakey8 Banned Thread Starter

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    We did.
     
  12. Old Rich

    Old Rich

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    Try right clicking on the Artheros Wieless Adaptor and select Remove or Unistall . . reboot and see If windows will load the drivers.

    Did you intall the Chipset driver first?
     
  13. jakey8

    jakey8 Banned Thread Starter

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    We tried everything!

    ---quote---

    Try right clicking on the Artheros Wireless Adaptor and select Remove or Uninstall . . reboot and see If windows will load the drivers.

    It just says that the driver can't be deleted. Required to boot up.
     
  14. Old Rich

    Old Rich

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    Does not compute . . try uninstalling it in safe mode
     
  15. jakey8

    jakey8 Banned Thread Starter

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    The drivers don't have an exclamation mark in Safe Mode. Still says it's required to boot up...
     
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