1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Dell Optiplex gx270 Problem: Alert! Previous shutdown due to thermal event.....

Discussion in 'Hardware' started by hasan_asian, Aug 28, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. hasan_asian

    hasan_asian Thread Starter

    Joined:
    Aug 28, 2012
    Messages:
    4
    My pc is Dell Optiplex gx270
    That's the message from appearing BIOS when I start the computer ...
    Alert! Previous shutdown due to thermal event.....
    I then have a choice between F1 and F2
    F1: Press F1 to continue -> windows going to start and then the machine will turn off automatically.
    F2: Press F2 tp run the set up utility-- > It goes to BIOS



    Can someone help me Please!

    Thank you
     
  2. Frank4d

    Frank4d Retired Trusted Advisor

    Joined:
    Sep 10, 2006
    Messages:
    9,126
    Try clearing the event log. Instructions from a Dell support forum:

    Start the system.
    Press 'F2' to enter System Setup.
    Under the Maintenance heading, highlight 'System Event Log' and press the 'Enter' key.
    Highlight 'Clear System Event Log' and press the 'Enter' key.
    Press the 'Esc' key twice to restart.
     
  3. hasan_asian

    hasan_asian Thread Starter

    Joined:
    Aug 28, 2012
    Messages:
    4
    I did try the same..... it remains the same probmem
    thank you for your reply
     
  4. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,848
    First Name:
    Rob
    The fact that it's turning off by itself indicates you need to check the fan and the heatsink in the computer; the error indicates the computer is overheating and shutting down. The cooling fan needs to be spinning and the heatsink needs to be securely attached.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1066794

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice