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dell printer issue

Discussion in 'Hardware' started by soundecology, Aug 6, 2008.

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  1. soundecology

    soundecology Thread Starter

    Joined:
    Feb 28, 2007
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    Hi, Have a Dell A940 printer am trying to fix for a friend. Have solved one issue, but it's the second issue that has me stumped. I've tried this printer on two different computers with the same results. If printing from Wordpad, Wordperfect, or Word, nothing prints. Printing from my yahoo account results in the yahoo header being printed but not the rest of the email. It also did print a .jpg graphic. So, it seems not to want to print text (unless it's associated with graphics) for some reason. Have checked the basics like margins, set up, paper, etc. And again, tried this printer with two different computers. Any ideas are welcome. Thanks.
     
  2. soundecology

    soundecology Thread Starter

    Joined:
    Feb 28, 2007
    Messages:
    163
    This may be a cartridge issue afterall. Seems I can print color, but not black, but any other thoughts are welcome. Going after a third cartridge to try.
     
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