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Dell printer not working anymore

Discussion in 'Hardware' started by modelenthusiasts, Nov 1, 2011.

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  1. modelenthusiasts

    modelenthusiasts Thread Starter

    Nov 1, 2011
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
    Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5600+, x64 Family 15 Model 67 Stepping 3
    Processor Count: 2
    RAM: 2047 Mb
    Graphics Card: NVIDIA GeForce 7300 LE, 256 Mb
    Hard Drives: C: Total - 341930 MB, Free - 276343 MB; D: Total - 135007 MB, Free - 26045 MB; F: Total - 76317 MB, Free - 26928 MB;
    Motherboard: Gigabyte Technology Co., Ltd., M57SLI-S4
    Antivirus: Panda Cloud Antivirus, Updated and Enabled

    My w7 desktop computer was performing great with a new Dell 1320c colour printer but then I started having occassional "Spooler stopped" problems which increased in frequency to the point where I could only print one job before the Spooler stopped. And so after a bit of fiddling around deleting and reloading drivers, reading all the Dell info. I cannot get the printer running from this computer at all.

    It has a USB connection.

    I have got the printer working OK on my W7 laptop - but then, that's how it was for a few weeks on this dektop computer before it all started going pear shaped.

    So now, no Dell printer, although I am still able to use quite normally my other installed Canon printer.

    Can anybody help me to purge every bit of relevant software on my computer and the Dell printer so I can get the drivers loaded and it printing again?

    Or give me any other assistance?
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