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Dell Printer Problem

Discussion in 'Hardware' started by theITfactor, Mar 6, 2011.

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  1. theITfactor

    theITfactor Thread Starter

    Joined:
    Oct 2, 2007
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    I have a customer that is running Windows Vista SP2 and has a Dell AIO 942 printer. I have been researching for three days with no luck. Whenever I install the printer it takes forever to install, after it finally installs I try to print a test page and then it kills the print spooler. I have ran the patch to completely remove all Dell printer drivers and software and downloaded the latest Vista drivers from Dell's website and installed and had the same issue. I have even changed the print processor from Dell's processor to Windows RAW processor and it wouldn't even communicate. Any help with this issue would be GREATLY appreciated by myself and the customer, I have been beating my brains out for the past 4 days trying to come up with a resolution!:mad:
     
  2. theITfactor

    theITfactor Thread Starter

    Joined:
    Oct 2, 2007
    Messages:
    25
    Any ideas?
     
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