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dell studio 1737 laptop wont boot past dell logo

Discussion in 'Hardware' started by mukasa, Sep 4, 2013.

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  1. mukasa

    mukasa Thread Starter

    Joined:
    Sep 4, 2013
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    whenever i switch on my dell studio 1737 laptop it wont go past the dell logo stage.
    any help out there on how to fix the problem?
    at the moment i am running a diagnostics test and seems like most devices are passing the test.


    Michael
     
  2. SUEOHIO

    SUEOHIO

    Joined:
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    First Name:
    SUE
    It could be any number of things but my first 2 guesses are possibly the hard drive or motherboard.you might want to take it somewhere so that you will get a correct diagnosis.
     
  3. byablons

    byablons

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  4. SUEOHIO

    SUEOHIO

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    I dont think flashing the BIOS is a good idea unless theres an update or theres some other urgent reason to do so. if its not done correctly the computer can end up as a very expensive paperweight.i would feel more comfortable at this point in advising him to take it to have it checked out and go from there.
     
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