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Dell Wireless 1390 WLAN Mini-Card- Wireless Connection Issues

Discussion in 'Networking' started by Delii, Jan 18, 2010.

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  1. Delii

    Delii Thread Starter

    Joined:
    Jan 18, 2010
    Messages:
    2
    My dad just bought a new wireless router and out of our 3 computers, mine is having a problem. My computer is a Dell Vostro 1500 with a Dell Wireless 1390 WLAN Mini-Card. I am able to connect to the connection, but not stay online. I am not sure in what intervals I am being disconnected, but it is super frustrating haha. It seems my connection status is stuck on Authenticating. I hope someone can help me, I am quite unfamiliar with troubleshooting networking outside of the simplest tasks. Thank you in advance for any help!

    Also, I read an old post about someone else with a very similar problem and someone had said,"Start, Run, CMD, OK to open a command prompt:Type the following command:IPCONFIG /ALLRight click in the command window and choose Select All, then hit Enter.Paste the results in a message here." So, trying to maybe help find a solution sooner, here are my results:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\Sherry Berry>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Sherry
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : hsd1.nj.comcast.net.
    Ethernet adapter Wireless Network Connection:
    Connection-specific DNS Suffix . : hsd1.nj.comcast.net.
    Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
    Physical Address. . . . . . . . . : 00-1D-60-B3-9C-4C
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.103
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 68.87.64.150
    68.87.75.198
    Lease Obtained. . . . . . . . . . : Monday, January 18, 2010 10:59:28 PM Lease Expires . . . . . . . . . . : Tuesday, January 19, 2010 10:59:28 PM
    Ethernet adapter Local Area Connection 2:
    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
    roller
    Physical Address. . . . . . . . . : 00-1D-09-A8-30-B3
    C:\Documents and Settings\Sherry Berry>
     
  2. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Hi:Is this ipconfig /all at failure time ?
    Try two things.
    Go to the router makers site and download any more current firmware for your model.
    Change the wireless channel being used.1/6/11 are US preferred.
    Also:
    1. Update the network drivers (wired and wireless) on your computer to the latest available.from your pc maker’s web site
     
  3. Delii

    Delii Thread Starter

    Joined:
    Jan 18, 2010
    Messages:
    2
    This is the ipconfig at failure time. At the moment I am at a different location on the wireless with no problems, so I think it stems from my router at home. I will update the firmware and see if there is any change. Thank you!
     
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