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DELL XPS BSOD problems anyone decode?

Discussion in 'Hardware' started by m6nu, Jan 20, 2012.

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  1. m6nu

    m6nu Thread Starter

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    (I really apologize for my english) Hi, new to this forum, I bought a DELL Laptop less than 2 months ago and problems were really quick to come.. Lots of BSOD's. Sometimes it can work just fine more than a week straight 24/7 no matter what I do, play gta 4, battlefield 3 (and of course I do it cuz I bought that kind of laptop for gaming and working both). Although sometimes bsod's come couple times a day and not for doing different stuff.. so what I'm trying to say is that bsod's doesn't appear to be depended on what I do.. or something like that.. Anyways yes the warranty should be the solution but I hoped that maybe I have done something wrong myself with drivers or software etc. And also I don't like that warranty will take ages as long as I live in Estonia and they won't do nothing here but send it to the most furthest place known to man and then after few months or so I will maybe hear from then again.

    I hoped that maybe some of you can decode these minidump files so I uploaded last 3 ones that it recorded. I would really appreciate that.
     

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  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Hi and welcome.
    Minidump Check.
    Probably caused by : ntoskrnl.exe x 2
    A Windows file - could be caused by anything.

    Probably caused by : Ntfs.sys
    NTFS - the main part of Windows installation.

    Could relate to missing damaged drivers - faulty memory [Ram] or installed programs.
    You could run many tests - Drivers - Hard drive test - Memory tests etc.

    But on a two month old Pc - your best bet is to return it to the supplier and let them replace, fix it.
     
  3. m6nu

    m6nu Thread Starter

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    okay. .thanks.. I will probably return it, but if there's a chance that I could do something myself then I'll give it a try.. I ran memtest and severalt tests that I found made by dell themselves.. nothing so far.. even did a burn in test.. all the test complete just fine.. bsods appear on random time.. okay so that was the deal with these bsod's but let's give it a go with older ones.. yeah.. I have many of these :D

    here are ten older ones.. I really hope I'm not annoying you and you will take a look at these
     

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  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Ok - will take a look - give me ten minutes.
     
  5. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Minidump Check.
    ntoskrnl.exe x 3
    Probably caused by : dxgmms1.sys x 2
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    Probably caused by : win32k.sys

    All date from..
    2-1-2012
    5-1-2012
    6-1-2012
    8-1-2012
    9-1-2012
    10-1-2012
    20-1-2012 x 3
    They should replace your Pc with a new one - don't let them repair it, if you can.
     
  6. m6nu

    m6nu Thread Starter

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    okay..many thanx
     
  7. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Anytime - good luck.
     
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