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Denied access to photo folders

Discussion in 'Windows XP' started by Chrisadasi, Mar 2, 2015.

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  1. Chrisadasi

    Chrisadasi Thread Starter

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    Hello .. I hope you can help. I have lost access to my picture folders :(

    I decided to change my log in password which I have done many times, this time however my computer did not recognise my new password and I found myself locked out of my laptop. I then booted up in safe mode and reset my password back to my previous one and was successful in logging in. Although I am able to log in I cannot open my pictures and all I see is access denied by administrator. Seeing as I am the only user and my XP operating system has never had a guest account it puzzles me why this is happening. I have cancelled my log in password and this made no difference :(

    I am not great with computers and live in a foreign country where I find I have trust issues with local tech guys and gals so find myself here asking for any help you may be able to offer.

    I hope to hear from you soon :)

    Chrisadasi :)
     
  2. Chrisadasi

    Chrisadasi Thread Starter

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    34 views but no advice :(

    How about moving the photos onto a memory stick or something?? I tried this but again do not have permission :(

    Any advice would be greatly appreciated as I have many memories I don't want to lose. Wedding, children growing up, holidays etc
     
  3. TerryNet

    TerryNet Moderator

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    Given what you have told us I can think of no reason nor fix for the "access denied." (I also don't understand why you'd have more than the most recent "don't want to lose" data not backed up, but that's irrelevant to the immediate problem.)

    If you are now logging in with a different account from the owner of the data you probably need to Take Ownership.
     
  4. Chrisadasi

    Chrisadasi Thread Starter

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    Thanks TerryNet. I only wish I had saved/backed up all my photos instead of a selected few :(

    I followed the link to take ownership and when I right click a file or folder, the instructions say to click on security option however there is no such option :(

    I am the only user and therefore all admin rights should be mine but I seem to have lost the right to manage my own laptop and it's very annoying :(

    Thanks for your help, if it is all you can suggest then it seems I am left with no option but to trust a local pc guy to see what he can do (I hope to find an English speaking engineer)

    Thanks again :)
     
  5. KomputerKid

    KomputerKid

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  6. TerryNet

    TerryNet Moderator

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    If you have XP Home you did use Safe Mode per the instructions I trust.
     
  7. CleaverX

    CleaverX

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    If this is XP Home, there is a good chance that you are using FAT32 as the file system? Attach the drive to a Windows 7 Pro or above, copy the whole folder into a local directory and take ownership.
    You can connect your drive using a USB adapter or enclosure.
     
  8. Chrisadasi

    Chrisadasi Thread Starter

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    Thanks for the advice, I should have mentioned my system is XP Pro. Should I continue to use these instructions with pro instead of home ??
     
  9. CleaverX

    CleaverX

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    Yes, I think that accessing the files 'offline' it's your best shot at regaining control over them.
     
  10. dvk01

    dvk01 Moderator Malware Specialist

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    opened by request
     
  11. Chrisadasi

    Chrisadasi Thread Starter

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    Hey Tech guys ... asked to re-open the thread so I can say thanks and not look like an ungrateful bugger :)

    My wife just gave birth to our baby boy so I wasn't able to come online.

    I still have the problem with access to my photos, I don't really understand some of the advice but thanks anyway. I guess I will have to try and trust one of the foreign tech guys to help me ... wish me luck haha
     
  12. TerryNet

    TerryNet Moderator

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    You have XP Pro, right?

    What is the complete path to the highest level folder for which you can see the list of contents but cannot access the contained folders/files?

    And, you have no problem accessing files in other folders, right?


    Why not? You were awake most of the night anyhow weren't you? :D
     
  13. valis

    valis Moderator

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    Congrats.:)

    I went three keyboards from formula, I recall....
     
  14. Chrisadasi

    Chrisadasi Thread Starter

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    Thanks :)

    Yes XP Pro and yes again, no problem accessing other files in other folders. Only my photos are denied access located on my D drive.
     
  15. throoper

    throoper Trusted Advisor (deceased)

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    When you booted into Safe Mode, did you select the Administrator account to log in or your user account?
     
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