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Discussion in 'Networking' started by lea666, Mar 8, 2015.

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  1. lea666

    lea666 Thread Starter

    Joined:
    Sep 18, 2014
    Messages:
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    Hi, I have an IBM Lenova ThinkPad with Windows 77ultimate, 64 bit, and when I try to connect to the internet I have none of the network dependencies running. I also can not use any of my trouble shooters how can I get them to work? How do I get them to run?
     
  2. etaf

    etaf Moderator

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    First Name:
    Wayne
    was the ultimate an upgrade or did the PC come with ultimate installed ?
     
  3. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    Provide the following information for that IBM Lenovo ThinkPad laptop.

    Product name
    Serial number
    Machine type
    Machine type model

    Click on the thumbnail image to enlarge it.
     

    Attached Files:

  4. lea666

    lea666 Thread Starter

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    Messages:
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    T43
    Type1875-DO I
    S/N L3-BN402
    PRODUCT ID: 1875DO I
    SERIES 0
     
  5. flavallee

    flavallee Trusted Advisor

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    Go here.

    Select Component - All, then select Operating System - Windows 7 (64-bit).

    You will see that no driver support for its primary devices (chipset, graphics, audio, ethernet, wireless) are listed.

    The IBM Lenovo ThinkPad T43 series laptop is a very old model and supports these Windows operating systems:

    Windows 2000 Professional (no service pack, SP1, SP2, SP3, SP4) with USB 2.0 support

    Windows XP Professional (no service pack, SP1, SP1a, SP2) with USB 2.0 support

    Windows XP Home (no service pack, SP1, SP1a, SP2) with USB 2.0 support

    Windows NT 4 (SP6a) with limited USB 1.1 support

    -----------------------------------------------------------
     
  6. lea666

    lea666 Thread Starter

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    It was already upgraded when I bought it from win xp pro to win 7 ultimate. I was able to get online through a usb wireless adapter. It would tell me the stirred tunnel had a problem.
     
  7. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    I'll leave it to Wayne to decide where to go from here.

    -------------------------------------------------------
     
  8. etaf

    etaf Moderator

    Joined:
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    Messages:
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    First Name:
    Wayne
    ------------------------------------------------------------------------

    Windows Validation

    Please download and run MGADiag Diagnostic Tool and post back the report it creates:
    • Double-click on MGADiag.exe to launch the program
    • Click "Continue"
    • Ensure that the "Windows" tab is selected (it should be by default)
    • Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard
    • Paste the MGA Diagnostic Report back here in your next reply

    Please download and run WVCheck and post back the report it creates:
    • Double-click WVCheck.exe.
    • As indicated by the prompt, this program can take a while depending on your hard drive space.
    • Once the program is done, copy the contents of the Notepad file as a reply.

    ------------------------------------------------------------------------
     
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