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Desdemona

Discussion in 'Earlier Versions of Windows' started by Desdemona, Jan 31, 2005.

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  1. Desdemona

    Desdemona Thread Starter

    Joined:
    Jan 19, 2005
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    I have an HP officejet V40 purchased in 2001. I have attempted to print envelopes as I did with my very old hp laserjet, and I get the address and return address in the wrong places. I tried again and now have a paper jam. The diagram to resolve this problem that was shown on my computer does not match my printer. It has only a tiny "door" about 3"x 5" on the top side thru which the paper jam cannot be reached even with needle-nosed pliers. Actually, only about 1/2 inch is showing. I tried to open this "box" from every angle, even turned it upside down to find an opening where I can release the paper jam to no avail. There aren't any screws to open anything, and prying doesn't help. I received this printer/fax/scanner from a good friend when he bought a new computer that didn't fit. I have no manual which I would like to have to prevent this kind of disaster - which it is to me!
     
  2. Desdemona

    Desdemona Thread Starter

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  3. DoubleHelix

    DoubleHelix Banned

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  4. 911

    911

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    Can you contact the friend that gave you this device ? He may have the manuals you need or the experience to help you. ---911
     
  5. Desdemona

    Desdemona Thread Starter

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    Jan 19, 2005
    Messages:
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    I had to go out yesterday afternoon so had to quit my efforts to get the envelope out. The diagram was accurate and very helpful. Thank you. I succeeded in getting half of it, but it tore. I did disconnect the power, and it didn't help. The rollers are so very tight. I can move each one individually, but it hasn't affected the paper.

    When I first got the printer I asked about a manual, but my friend didn't have one. However, on one of your messages there is a link where I can download one, but I'll wait until I can print it. Hopefully, that will be very soon.

    Is there any additional way to release the death grip of the rollers?
     
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