1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Deskjet printer not working...probably an easy fix?

Discussion in 'Hardware' started by SLOLindsay, Nov 21, 2004.

Thread Status:
Not open for further replies.
  1. SLOLindsay

    SLOLindsay Thread Starter

    Oct 22, 2004
    The problem: HP Deskjet 612C not working.
    We have two computers, a laptop and an old IBM. (eMachine?) Anyway, the printer was working fine when I unplugged it for my husband to use on the other computer. When he hooked it up it didn't work. We have done this with success before.
    Then we took it back to the laptop and it still didn't work -- bottom light solid, top light flashing. We checked the ink but it had just printed out something beautifully a few minutes before. We tried using the color cartridge only and telling it to print blue, as well as printing out of different programs, to no avail.
    We got a new printer cord. No change.
    Any idea what the problem is?
  2. MysticEyes

    MysticEyes Banned

    Mar 30, 2002
    Doesn't the printer have it's own self-test that you can run?
  3. kiwiguy


    Aug 17, 2003
    According to the manual on the HP site:

    Flashing upper and solid lower lights indicate:

    If you just installed a print cartridge, make sure the cartridge is
    securely snapped into the printer with the arrow aligned with
    the dots on the top of the print cartridge cradle.
    Close the top cover of the printer if it is open.
    Check the lower (IN) tray to make sure it contains paper and
    that the paper is correctly loaded in the tray.
    Press Resume to clear the error condition. Then check your
    computer screen for any reported error message and
    corrective action instructions.

    I would suggest that the print cartridge(s) may need reseating (take out and put back), moving is something they don't always tolerate and the connections may suffer.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/298935

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice