Solved Desktop And Laptop not showing PNY USB 3.0 Flashdrive.

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CaptainKenney

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Joined
Nov 26, 2016
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2
Hi , im Kenney , im having an issue with my PNY 3.0 flashdrive , on both my laptop and desktop computer it will only show in disc management , however on the other windows 10 computer in my house it works fine. (both my desktop and laptop run windows 10). i have already called and used MS Free Support , but they could not do anything , without moving me to paid support , i cant spare money for that right now so thats out of the option , there best suggestion was to try updating my drivers. all my drivers were up to date (At least on the labtop , i have not checked the desktops. i have tried formating my PNY drive on ubuntu 16 , and on both windows computers , it does not show no matter what file system i give the drive , it only shows up on disc management on both the windows computers i use. yet it still works fine on the other computer i mentioned eariler... Windows troubleshooting can not figure out whats wrong with the drive as well. and just for information sake , MS Free Support already tried messing with the auto play settings , and creating another user profile on the computer , none of which worked. I Really need this flashdrive working , it was around 50$ and its 125 Gigs. ill leave my technical information below. this is my first time on this site , i hope someone here can help me with my issue. (if more tech info is required , i think speccy might give more tech info than tech support guys system info , so let me know if more tech info is needed to help me slove my issue.)
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* Desktop Tech Information
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD FX(tm)-4300 Quad-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 4
RAM: 16365 Mb
Graphics Card: NVIDIA GeForce GTX 550 Ti, 1024 Mb
Hard Drives: C: 930 GB (211 GB Free); F: 1863 GB (187 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., GA-78LMT-USB3
Antivirus: Bitdefender Antivirus Free Edition, Updated: Yes, On-Demand Scanner: Enabled
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* Laptop Tech Information
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, Intel64 Family 6 Model 61 Stepping 4
Processor Count: 4
RAM: 8106 Mb
Graphics Card: Intel(R) HD Graphics 5500, 1024 Mb
Hard Drives: C: 930 GB (521 GB Free);
Motherboard: FF50, 06F2
Antivirus: Bitdefender Antivirus Free Edition, Updated: Yes, On-Demand Scanner: Enabled
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* Summary of primary issue
My PNY 3.0 125Gb flashdrive is not working on my 2 main computers ,it is only showing up in disk management. the drive however works fine on the other computer in my house. I Dont think its an issue with the flashdrive , so its most likely an issue with my 2 main computers. I have already ran a check , there is no dead usb ports , nor is it my drivers. Other flashdrives work on my 2 main computers just fine.
(PS - Ms Free Support did not try anything on my desktop , nor have I , i just know its having the same issue. i have only tried all my ways i could of think of fixing this myself on my laptop)
 
Last edited:

CaptainKenney

Thread Starter
Joined
Nov 26, 2016
Messages
2
Does it have a "drive letter" in Disk Management? If not, can you assign one?
Well........ giving it a new drive letter fixed the issue , i have no clue why MS Free Support did not figure that out...... Thank you so much , it works on both my laptop and desktop show the flashdrive fine now.
 
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