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desktop background appears and then gone to solid blue screen.

Discussion in 'Virus & Other Malware Removal' started by buffles, Nov 28, 2007.

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  1. buffles

    buffles Thread Starter

    Joined:
    May 18, 2005
    Messages:
    62
    Hi, I am running Windows XP. I just removed an abundance of viruses and spyware from the machine. Before removal one problem was the desktop had become white and the options for backgrounds in the display properties window were greyed out.

    I have used many spyware utilities to remove all (or what seems to be all) of the spyware / viruses. Including scanning the pc with Avast and Symantec. I've also deleted all the registry items listed in other forums, including the instance of wallpaper.

    What is happenin now is when I boot up the machine the desktop background appears but then goes away and I get a plain blue screens with the icons. The background is a standard windows background. I am hijack this log file. Thanks for any help. :confused:

    Logfile of HijackThis v1.99.1
    Scan saved at 8:59:51 AM, on 11/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
    C:\WINDOWS\system32\DWRCS.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Dell\OpenManage\Client\Iap.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
    C:\WINDOWS\system32\vmnat.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\system32\vmnetdhcp.exe
    C:\Program Files\Citrix\ICA Client\ssonsvr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\DWRCST.exe
    C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\HiJackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: (no name) - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - (no file)
    O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
    O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [Synchronization Manager] "C:\WINDOWS\system32\mobsync.exe" /logon
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: SnagIt 7.lnk = C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} - http://cdn.downloadcontrol.com/files/installers/cab/SystemDoctorNewReleaseInstall.cab
    O16 - DPF: {100C659D-2B0B-4BEF-B79A-34E4659B9A9C} (Pivotal ePower Lifecycle Engine (Version 5.7) - Platform Access (rdaclnt.dll)) - http://pstpripvisp/ePower/cab/RDACLNT.CAB
    O16 - DPF: {154E3A83-BDE2-441E-A22C-EDAED67CF23A} (Pivotal eRelationship Active Access (Version 5.7) - Resources (rdares.dll)) - http://pstpripvisp/ePower/cab/RDARES.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {24F10A0C-7983-4934-849D-582F940A8AC3} (Pivotal ePower Lifecycle Engine (Version 5.7) - Instantiator (rdaobjcreate.dll)) - http://pstpripvisp/ePower/cab/RdaObjCreate.cab
    O16 - DPF: {28E4BE08-1C25-4CE4-A9AA-3495A9D08C8E} (Pivotal eRelationship Active Access (version 5.7) - Shortcut Handler (rshortcut.dll)) - http://pstpripvisp/ePower/cab/RSHORTCUT.CAB
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {309F16B3-B30C-4114-BE89-E63C4F593B41} (Pivotal eRelationship Active Access (Version 5.7) - Smart Portal (rdaprtl.dll)) - http://pstpripvisp/ePower/cab/RDAPRTL.CAB
    O16 - DPF: {59A48F67-03E2-460F-9E0C-B3860634172A} (Pivotal eRelationship Active Access (Version 5.7) - Stealth Report Interface (rdaRprt.dll)) - http://pstpripvisp/ePower/cab/RDARPRT.CAB
    O16 - DPF: {60927435-8441-4532-B2B7-45C9DE62945F} (Pivotal eRelationship Active Access (Version 5.7) - Portal Control Proxy (rdaui.dll)) - http://pstpripvisp/ePower/cab/RdaUI.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1196106410490
    O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://www.taxsimple.com/tsweb/msrdp.cab
    O16 - DPF: {8C42DAC2-0B6A-4F80-9794-3130E1C28345} (Pivotal eRelationship Active Access (Version 5.7) - Email Connector (rdaemail.dll)) - http://pstpripvisp/ePower/cab/RDAEMAIL.CAB
    O16 - DPF: {A1B8A30B-8AAA-4A3E-8869-1DA509E8A011} (Crystal ActiveX Report Viewer Control 10.0) - http://pstpripvisp/ePower/reporting/viewer/activeXViewer/activeXViewer.cab
    O16 - DPF: {A4BD9732-328D-11D4-BB89-00A0C9843488} (Pivotal ePower Lifecycle Engine (Version 5.7) - EMail Class (rn1sendx.dll)) - http://pstpripvisp/ePower/cab/RN1SENDX.CAB
    O16 - DPF: {AE4F48D0-6A0A-11D3-9FB0-005004A79108} (Pivotal eRelationship Active Access (Version 5.7) - Plug-in Result Return Collection (dfoutils.dll)) - http://pstpripvisp/ePower/cab/DFOUTILS.CAB
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://attwm.webex.com/client/v_mywebex-pso-attwm/webex/ieatgpc.cab
    O16 - DPF: {F4901BF2-3FB9-4948-BB0E-5BD2AFF09085} (Pivotal eRelationship Active Access (Version 5.7) - Shared Object Library Interface (rdashare.dll)) - http://pstpripvisp/ePower/cab/RDASHARE.CAB
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = na.psoftech.net
    O17 - HKLM\Software\..\Telephony: DomainName = na.psoftech.net
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = na.psoftech.net
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Unknown owner - C:\WINDOWS\system32\CTsvcCDA.exe (file missing)
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
    O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\system32\DWRCS.EXE
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: Iap - Dell Inc - C:\Program Files\Dell\OpenManage\Client\Iap.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
    O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
    O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe
     
As Seen On
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