Solved Desktop doesn't show up in wireless network.

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

joerep

Thread Starter
Joined
Feb 23, 2004
Messages
35
I have a Dell Inspiron with Windows 10. I recently installed a new router a Linksys AC 1200. The desktop, a laptop, and a printer were logged on to the network. The router shows all devices as part of the network. The desktop is on-line but cannot access the printer. The laptop is on-line and can access the printer.The network and sharing center shows that the network includes the router and printer but not the desktop. How do I get the desktop to be part of the wireless network.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz, Intel64 Family 6 Model 94 Stepping 3
Processor Count: 4
RAM: 8095 Mb
Graphics Card: Intel(R) HD Graphics 530, 1024 Mb
Hard Drives: C: 919 GB (811 GB Free); E: 931 GB (632 GB Free); F: 31 GB (23 GB Free);
Motherboard: Dell Inc., 0C2XKD
Antivirus: PC Matic Super Shield, Enabled and Updated
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,309
How (ethernet or wireless) is each of the three devices connected to the router? Static IP addresses on any of them?

Can the desktop ping the laptop? Can the laptop ping the desktop?

Can the desktop ping the printer?
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,890
Did you have this problem before you started using PC Matic?

---------------------------------------------------------------
 

joerep

Thread Starter
Joined
Feb 23, 2004
Messages
35
By making some changes, my desktop now shows in network and sharing as part of the network with the router and printer. However the printer is shown as direct connect to the desktop, but the printer ( HP Photosmart 7520) is a wireless printer. The wireless printer is listed but is shown as not connected. I can't figure out now how to get it connected as a wireless rather than direct. It is shown on the router and the printer itself as connected to the network. I've not had any problems with PC Matic. My problem is that I've recently intalled the new router as listed above. Any suggestions would be appreciated.
 

joerep

Thread Starter
Joined
Feb 23, 2004
Messages
35
The Microsoft community suggested I reinstall the printer using an TCP/IP address and it worked. I can now access the printer as wireless printer from my desktop. Network and sharing still shows the printer as a direct connect, but it no longer lists the wireless as not connected, so I can live with that. Thank you for your interest.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top