1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Desktop Icons take 3 minutes to load on normal and seconds on safe mode-Hijack this?

Discussion in 'Windows XP' started by Ivonne24, Jan 24, 2013.

Thread Status:
Not open for further replies.
Advertisement
  1. Ivonne24

    Ivonne24 Thread Starter

    Joined:
    Jan 15, 2013
    Messages:
    28
    Hi

    I was here earlier with a problem I was having with my laptop all of a sudden randomly "preparing Windows to standby". Now that is not the problem :(

    Ok

    I have an Inspiron 1520-Windows XP 4G of ram. Laptop is about 6 yrs old and has worked perfect until about a week ago which it first started with the "windows preparing to standby". I have to add that in my power options I have the option NEVER TO STANDBY. This problem has not occurred again somehow, but it did it for about 3 or 4 days.

    Problem now:

    On startup my icons take about 3 minutes to load while the background wallpaper shows up in less than a second. If I do the startup in safe mode everything loads as it should. No problem.

    Once my laptop is totally loaded on normal mode it works fine even if the icons took forever to load , with the exception that maybe twice a day the screen will go black for less than a second and come back to normal again.

    What I have done:

    I checked all my startup programs and I only left one on called Syntpenh because I read it has something to do with the mouse and scrolling of pages. (I am not computer savvy at all so this is really difficult for me :) I have done this while reading other posts and talking to some techs) I have run defrags (it always comes back saying there are some files that cannot be defragmented) , disk check which comes out ok , cleaned and compacted registries (with PC Tool Registry Mechanic which I downloaded after all this fiasco started to see if it helped), I have disabled and enabled after many tries my Norton Antivirus, even deleting it at some point, run Malaware Bytes. It wont show I have any virus. I do all my Windows Updates and I do not have the Netframe 4.0 which people say it causes problems.

    I read in a post here that some people download a program called Hijack this and they post the results so someone in the forum can interpret and help??

    Is this Hijack this program safe? If so where is the best place to download it? Is it easy to work with? (keep in mind if I get into trouble I wont know how to solve it :)


    I really need help in this because I am trying to save this computer since a very important program I use (important for me :) (Paint Shop Pro version 7) only works in Windows xp and if my computer crashes or is rendered useless I will lose this forever since that version which I know so well will not work in modern operating systems. I also dont have the means of buying a new computer for a very long while .

    I really need help? anyone?

    Thank you so very much.


    Ivonne:eek:
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    1- Please click HERE to download HijackThis.

    2- Run the program.

    3- Click on the Main Menu button if not already there.

    4- Select Do a system scan and save a logfile.

    5- Copy and paste the scan log from Notepad into your next reply. Do not attach it.

    6- Do not "Fix" anything unless advised to do so.
     
  3. Ivonne24

    Ivonne24 Thread Starter

    Joined:
    Jan 15, 2013
    Messages:
    28
    Thank you! Here is the log

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 1:20:19 PM, on 1/24/2013
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Java\jre7\bin\jqs.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    C:\Program Files\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
    C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Documents and Settings\Ivonne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Ivonne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Ivonne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Ivonne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Ivonne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Ivonne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe
    C:\Documents and Settings\Ivonne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Ivonne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Ivonne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Ivonne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\AOL Desktop 9.6\waol.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\AOL Desktop 9.6\shellmon.exe
    C:\Program Files\Common Files\AOL\1324181561\ee\aolsoftware.exe
    C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
    C:\Program Files\AOL Desktop 9.6\AOLBrowser\aolbrowser.exe
    C:\Documents and Settings\Ivonne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Ivonne\My Documents\Downloads\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
    O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\20.2.1.22\coIEPlg.dll
    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\20.2.1.22\IPS\IPSBHO.DLL
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\20.2.1.22\coIEPlg.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1348883810968
    O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - http://support.dell.com/systemprofiler/DellSystemLite.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
    O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
    O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
    O23 - Service: User Profile Hive Cleanup (UPHClean) - Unknown owner - C:\Program Files\UPHClean\uphclean.exe (file missing)
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 8448 bytes
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    I can't see anything special in your log. You don't have much auto-loading to explain a slow Startup.

    Is the User Profile Hive Cleanup service still installed on your computer, or have you tried uninstalling it?
     
  5. Ivonne24

    Ivonne24 Thread Starter

    Joined:
    Jan 15, 2013
    Messages:
    28
    Thank you.

    I have tried so hard at this, but I really dont know what to do anymore.

    Thanks so much for your time.:)
     
  6. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    You should avoid Registry Cleaners, Boosters, Optimizers, TuneUp Utilities... This type of software will do a lot more harm than good, and should only be used by advanced users who really know their way around the registry. Most members coming here with WEIRD symptoms had their computer messed up by malware and/or registry cleaners. These utilities do not only remove what "they think" are orphan entries in the registry but legitimate files still in use will be deleted in the process, crippling some programs and Windows applications beyond repair.

    Keep in mind that they will always find "errors" to fix, even on a fresh Windows install! In itself, this should be enough to convince non-believers...

    http://library.techguy.org/wiki/Registry_Cleaners

    Why I Don’t Use Registry Cleaners

    Registry Cleaners and System Tweaking Tools

    Do I Need a Windows Registry Cleaner?
     
  7. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
     
  8. Ivonne24

    Ivonne24 Thread Starter

    Joined:
    Jan 15, 2013
    Messages:
    28
    I will keep that in mind for sure. Truth is I downloaded the program and used it only when all these problems were already present. It was one of my attempts to try to see if anything worked, but now knowing this I will definitely keep that in mind.

    Thanks again :)
     
  9. throoper

    throoper Trusted Advisor

    Joined:
    Jan 20, 2007
    Messages:
    5,176
    Open HJT and click the "Main menu" button.
    On the main menu, click "Open the Misc Tools" section.
    In the list of "System tools", click "Open Uninstall Manager".
    Click the "Save list" button (located on the right).
    Please post the resulting text file.
     
  10. Ivonne24

    Ivonne24 Thread Starter

    Joined:
    Jan 15, 2013
    Messages:
    28
    Hi

    This is what I got

    Adobe AIR
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.5)
    AOL Uninstaller (Choose which Products to Remove)
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    Broadcom 440x 10/100 Integrated Controller
    Dell Touchpad
    Dell Wireless WLAN Card Utility
    Google Earth
    Google Update Helper
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB2756822)
    Hotfix for Windows XP (KB2779562)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    iTunes
    Jasc Paint Shop Pro 9
    Java 7 Update 11
    Java(TM) 6 Update 31
    Malwarebytes Anti-Malware version 1.70.0.1100
    Micrografx Picture Publisher 8
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft VC9 runtime libraries
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Mozilla Firefox 14.0.1 (x86 en-US)
    Mozilla Maintenance Service
    Norton Internet Security
    Norton Security Scan
    NVIDIA Drivers
    Paint Shop Pro 7 Anniversary Edition
    PC Tools Registry Mechanic 11.1
    QuickTime
    RealDownloader
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealNetworks - Microsoft Visual C++ 2010 Runtime
    RealPlayer
    RealUpgrade 1.1
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows Internet Explorer 8 (KB2699988)
    Security Update for Windows Internet Explorer 8 (KB2722913)
    Security Update for Windows Internet Explorer 8 (KB2744842)
    Security Update for Windows Internet Explorer 8 (KB2761465)
    Security Update for Windows Internet Explorer 8 (KB2799329)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2510581)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544521)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2586448)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2641653)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2647518)
    Security Update for Windows XP (KB2653956)
    Security Update for Windows XP (KB2655992)
    Security Update for Windows XP (KB2659262)
    Security Update for Windows XP (KB2660465)
    Security Update for Windows XP (KB2661637)
    Security Update for Windows XP (KB2676562)
    Security Update for Windows XP (KB2685939)
    Security Update for Windows XP (KB2686509)
    Security Update for Windows XP (KB2691442)
    Security Update for Windows XP (KB2695962)
    Security Update for Windows XP (KB2698365)
    Security Update for Windows XP (KB2705219)
    Security Update for Windows XP (KB2707511)
    Security Update for Windows XP (KB2709162)
    Security Update for Windows XP (KB2712808)
    Security Update for Windows XP (KB2718523)
    Security Update for Windows XP (KB2719985)
    Security Update for Windows XP (KB2723135)
    Security Update for Windows XP (KB2724197)
    Security Update for Windows XP (KB2727528)
    Security Update for Windows XP (KB2731847)
    Security Update for Windows XP (KB2753842)
    Security Update for Windows XP (KB2753842-v2)
    Security Update for Windows XP (KB2757638)
    Security Update for Windows XP (KB2758857)
    Security Update for Windows XP (KB2761226)
    Security Update for Windows XP (KB2770660)
    Security Update for Windows XP (KB2779030)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982665)
    SigmaTel Audio
    The Font Thing
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB2598845)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB2661254-v2)
    Update for Windows XP (KB2718704)
    Update for Windows XP (KB2736233)
    Update for Windows XP (KB2749655)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Viewpoint Media Player
    Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows PowerShell(TM) 1.0
    WinRAR 4.01 (32-bit)
     
  11. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Click Start > Run > type cmd /k sc delete UPHClean

    Press Enter.
     
  12. Ivonne24

    Ivonne24 Thread Starter

    Joined:
    Jan 15, 2013
    Messages:
    28
    Phantom

    What is UPHClean??
     
  13. Ivonne24

    Ivonne24 Thread Starter

    Joined:
    Jan 15, 2013
    Messages:
    28
    I ask because a tech at geeksquad i think it was (I have talked to so many people :) I cant remember) told me if I deleted that I think it was that same program or file that I could maybe run into error messages each time I booted?
     
  14. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    I asked you about it yesterday, but you never answered. :)

    It's the User Profile Hive Cleanup service. I don't see it in your list of programs, but your log does show leftovers of the program. I can't say it will solve your problems, but it may be causing some issues.

    Run the command and it should get rid of the service leftovers.

    Click Start > Run > type cmd /k sc delete UPHClean

    Press Enter.
     
  15. throoper

    throoper Trusted Advisor

    Joined:
    Jan 20, 2007
    Messages:
    5,176
    After following Phantom's instructions concerning the "UPHClean", reboot.
    If you are still having a lag on icons loading, click Start>Settings>Control Panel.
    Click Add/Remove Programs.
    In the list, select and uninstall "PC Tools Registry Mechanic 11.1".
    The reason being that the "Startup and Shutdown service" component is a known resource hog that may be interfering with your startup load time.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Desktop Icons minutes
  1. emptyxremedy
    Replies:
    2
    Views:
    585
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1086676

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice