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Desktop is blank.

Discussion in 'Windows Vista' started by zomgsupersack, Apr 14, 2008.

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  1. zomgsupersack

    zomgsupersack Thread Starter

    Apr 14, 2008
    Hi, my sister's laptop recently started acting up. She tried restarting it and the desktop ended up turning black with no icons or start menu to use. I tried to fix it and it worked, temporarily. What I did was advice received by one of the former questions on this forums.

    I pressed Ctrl + Alt + Del and clicked "Task Manager". I then clicked the "Processes" tab and ended the process named "explorer.exe" Then I went into the "Applications" tab and clicked Start new task and put in explorer.exe. That worked right until I restarted the computer. Then the same symptoms started again.

    The laptop is a Dell Inspiron Notebook with Windows Vista.

    Any help is greatly appreciated. =D
  2. skinnywhiteboy


    Jan 26, 2001
    Has she recently installed anything. I've installed some apps in Vista, and on some rare occasions, it caused explorer.exe to stop working. Uninstalling the app will usually fix the problem.
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