Desktop is blank.

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

zomgsupersack

Thread Starter
Joined
Apr 14, 2008
Messages
1
Hi, my sister's laptop recently started acting up. She tried restarting it and the desktop ended up turning black with no icons or start menu to use. I tried to fix it and it worked, temporarily. What I did was advice received by one of the former questions on this forums.

I pressed Ctrl + Alt + Del and clicked "Task Manager". I then clicked the "Processes" tab and ended the process named "explorer.exe" Then I went into the "Applications" tab and clicked Start new task and put in explorer.exe. That worked right until I restarted the computer. Then the same symptoms started again.

The laptop is a Dell Inspiron Notebook with Windows Vista.

Any help is greatly appreciated. =D
 
Joined
Jan 26, 2001
Messages
2,070
Has she recently installed anything. I've installed some apps in Vista, and on some rare occasions, it caused explorer.exe to stop working. Uninstalling the app will usually fix the problem.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top