1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Desktop is blank.

Discussion in 'Windows Vista' started by zomgsupersack, Apr 14, 2008.

Thread Status:
Not open for further replies.
  1. zomgsupersack

    zomgsupersack Thread Starter

    Joined:
    Apr 14, 2008
    Messages:
    1
    Hi, my sister's laptop recently started acting up. She tried restarting it and the desktop ended up turning black with no icons or start menu to use. I tried to fix it and it worked, temporarily. What I did was advice received by one of the former questions on this forums.

    I pressed Ctrl + Alt + Del and clicked "Task Manager". I then clicked the "Processes" tab and ended the process named "explorer.exe" Then I went into the "Applications" tab and clicked Start new task and put in explorer.exe. That worked right until I restarted the computer. Then the same symptoms started again.

    The laptop is a Dell Inspiron Notebook with Windows Vista.

    Any help is greatly appreciated. =D
     
  2. skinnywhiteboy

    skinnywhiteboy

    Joined:
    Jan 26, 2001
    Messages:
    2,070
    Has she recently installed anything. I've installed some apps in Vista, and on some rare occasions, it caused explorer.exe to stop working. Uninstalling the app will usually fix the problem.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/703524

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice