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Desktop won’t connect to internet but laptops will

Discussion in 'Networking' started by sensualsamsquanch, Jul 18, 2019.

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  1. sensualsamsquanch

    sensualsamsquanch Thread Starter

    Joined:
    Jul 18, 2019
    Messages:
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    Hey everyone, I’ve been having constant issues with my desktop staying connected to internet. Sometimes it’ll lose connection for a minute, an hour, or multiple days. The past few days I haven’t been able to access internet on my desktop - however, my dad’s laptop connects just fine. I included a picture of IPCONFIG /ALL if that helps, however DHCP has been enabled.

    Any help is greatly appreciated! Thank you :)
     

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  2. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    3,293
    A network address starting with 169.nnn. means that Windows did not receive an IP Address from the router. Therefore, Windows assigned an IP Address so that you could at least access your local network. IP Addresses beginning with 169.nnn. are private only cannot be routed over the internet.
     
  3. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    17,649
    First Name:
    Liz
    The default gateway is blank. That means the ethernet port in your computer and the router aren't talking.
    Things to try:
    1. Change the ethernet cable between your computer and the router.
    2. Change the port on the router that your PC is currently using.

    If neither of those changes work, it is possible that the ethernet port is either using the wrong driver or is dying.

    Two possible ways to solve this:
    1. Internally install a new ethernet card
    or
    2. Purchase a USB device with an ethernet port and use that instead of the internal device.
     
  4. Couriant

    Couriant Trusted Advisor

    Joined:
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    First Name:
    James
    Do you have any internet security programs?
     
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