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Desperate For Help!

Discussion in 'Virus & Other Malware Removal' started by Kufunda, Oct 26, 2007.

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  1. Kufunda

    Kufunda Thread Starter

    Joined:
    Jan 21, 2006
    Messages:
    35
    I had posted this on the Windows forum but didnt get a response.I assume its becoz I posted it on the wrong forum.So Iam reposting it here.Please help me.The problem is seemingly getting worse by the hour.

    Hello pple.I havent been here for a while now.I bought a computer game called Black Hawk Down and installed it on my computer.Then I started getting pop ups and massive interference.My background screen even turned red with a spyware message on it. I am still not a very computer literate person :( so please be patient with me and use the most basic terminology to guide me as u help me to clean up my computer.Thanks in advance. ps I remembered from the last time I got help here that u need an HJT log to start with.I have done one and here it is:

    Logfile of HijackThis v1.99.1
    Scan saved at 19:00:14, on 25/10/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\BT Home Hub\Wireless Configuration\WirelessDaemon.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\WINDOWS\VM_STI.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\VoyagerTest\fts.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\btbb_wcm\McciTrayApp.exe
    C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\SEC\MagicTune3.5_Client\GammaTray.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
    C:\WINDOWS\system32\YPCSER~1.EXE
    C:\Program Files\SMC\SMCWUSB-G 802.11g Wireless USB 2.0 Adapter\SMCWGUTI.exe
    C:\Program Files\Philips\SPC 200NC PC Camera\TrayMin200.exe
    C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/c...o/bt_side.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: MSVPS System - {AC546B33-036A-41DA-B1CC-C1D15659520E} - C:\WINDOWS\movctrlflm.dll
    O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
    O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: The nssfrch - {61AB8A39-FCCB-47CC-BAF3-750D1834E773} - C:\WINDOWS\nssfrch.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE Philips SPC 200NC PC Camera
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] "C:\Program Files\Norton Internet Security\UrlLstCk.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [MFESuiteSetup] D:\APPLIC~2\McAfee\setup.exe
    O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
    O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [YPC] C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [eyeBeam SIP Client] "C:\Program Files\BT Broadband Talk Softphone\BTSoftphone.exe"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
    O4 - Global Startup: Color Calibration.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    O4 - Global Startup: MagicTune3.5.lnk = ?
    O4 - Global Startup: NaturalColorLoad.lnk = ?
    O4 - Global Startup: SMCWUSB-G 802.11g Wireless USB Utility.lnk = C:\Program Files\SMC\SMCWUSB-G 802.11g Wireless USB 2.0 Adapter\SMCWGUTI.exe
    O4 - Global Startup: TrayMin200.exe.lnk = ?
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O10 - Broken Internet access because of LSP provider 'ypclsp.dll' missing
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aolsvc.co.uk/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aolsvc.co.uk/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O21 - SSODL: bxsbang - {6E87213B-02C6-4546-9304-1658EF3AF5C4} - C:\WINDOWS\bxsbang.dll
    O21 - SSODL: ocgrep - {145EEA5F-5BEA-4827-B3ED-4F8C49701CB8} - C:\WINDOWS\ocgrep.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Wireless Adapter Configurator - Tech Mahindra- PUNE - C:\Program Files\BT Home Hub\Wireless Configuration\WirelessDaemon.exe
    O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
     
  2. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    hi, welcome to TSG.



    Disable Windows Defender

    Windows Defender(Beta2)

    1. Click on "Tools"
    2. Click on "General Settings"
    3. Scroll down to "Real-time protection options"
    4. Uncheck "Turn on Real-time protection (recommended)"
    5. Click "Save"



    you'll need to run the LSPfix to repair winsock.

    http://cexx.org/lspfix.htm


    Launch the application, and click the "I know what I'm doing" checkbox.
    This is the dll in question, ypclsp.dll move it to the right hand pane and
    hit "finish"




    NOTE: If you have downloaded ComboFix previously please delete that
    version and download it again!



    Download ComboFix from
    Here
    or
    Here
    to your Desktop.

    Reboot to Safe mode:

    Restart your computer and begin tapping the F8 key on your keyboard just
    before Windows starts to load. If done right a Windows Advanced Options menu
    will appear. Select the Safe Mode option and press Enter.

    Perform the following actions in Safe Mode.
    • Double click combofix.exe and follow the prompts.
    • When finished, it shall produce a log for you. Post that log and a
      HiJackthis log in your next reply
    Note: Do not mouseclick combofix's window while its
    running. That may cause it to stall




    Download the pocket killbox

    http://www.majorgeeks.com/Pocket_KillBox_d4709.html




    Download AVG Anti-Spyware

    http://www.ewido.net/en/


    * Once you have downloaded AVG Anti-spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
    * Once the setup is complete you will need run AVG and update the definition
    files.
    * On the main screen select the icon "Update" then select the "Update now"
    link.
    * Next select the "Start Update" button, the update will start and a
    progress bar will show the updates being installed.
    * Once the update has completed select the "Scanner" icon at the top of the
    screen, then select the "Settings" tab.
    * Once in the Settings screen click on "Recommended actions" and then select
    "Delete"
    * Under "Reports"
    * Select "Automatically generate report after every scan"
    * Un-Select "Only if threats were found"


    Close AVG Anti-Spyware. Anti-spyware, Do NOT run a scan yet. We will do that
    later in safe mode.






    * Click here to download ATF Cleaner by Atribune and save it to your
    desktop.

    http://majorgeeks.com/ATF_Cleaner_d4949.html


    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.
    o If you use Firefox:
    + Click Firefox at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    o If you use Opera:
    + Click Opera at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    * Click Exit on the Main menu to close the program.


    * Click here for info on how to boot to safe mode if you don't already know
    how.


    http://support.microsoft.com/kb/315222


    * Now copy these instructions to notepad and save them to your desktop. You
    will need them to refer to in safe mode.


    * Restart your computer into safe mode now. Perform the following steps in
    safe mode:



    have hijack this fix these entries. close all browsers and programmes before
    clicking FIX.



    O2 - BHO: MSVPS System - {AC546B33-036A-41DA-B1CC-C1D15659520E} - C:\WINDOWS\movctrlflm.dll
    O3 - Toolbar: The nssfrch - {61AB8A39-FCCB-47CC-BAF3-750D1834E773} - C:\WINDOWS\nssfrch.dll
    O2 - BHO: MSVPS System - {AC546B33-036A-41DA-B1CC-C1D15659520E} - C:\WINDOWS\movctrlflm.dll
    O21 - SSODL: bxsbang - {6E87213B-02C6-4546-9304-1658EF3AF5C4} - C:\WINDOWS\bxsbang.dll
    O21 - SSODL: ocgrep - {145EEA5F-5BEA-4827-B3ED-4F8C49701CB8} - C:\WINDOWS\ocgrep.dll



    Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill.
    In the Full Path of File to Delete box, copy and paste each of the following
    lines one at a time then click on the button that has the red circle with
    the
    X in the middle after you enter each file. It will ask for confirmation to
    delete the file. Click Yes. Continue with that same procedure until you have
    copied and pasted all of these in the Paste Full Path of File to Delete box.



    Note: It is possible that Killbox will tell you that one or more files do
    not
    exist. If that happens, just continue on with all the files. Be sure you
    don't miss any.



    C:\WINDOWS\nssfrch.dll
    C:\WINDOWS\movctrlflm.dll
    C:\WINDOWS\bxsbang.dll
    C:\WINDOWS\ocgrep.dll



    Run AVG Anti-Spyware!

    # IMPORTANT: Do not open any other windows or programs while AVG is scanning
    as it may interfere with the scanning process:
    # Launch AVG Anti-spyware by double-clicking the icon on your desktop.
    # Select the "Scanner" icon at the top and then the "Scan" tab then click on
    "Complete System Scan".
    # AVG will now begin the scanning process. Be patient this may take a little
    time.
    Once the scan is complete do the following:
    # If you have any infections you will prompted, then select "Apply all
    actions"
    # Next select the "Reports" icon at the top.
    # Select the "Save report as" button in the lower left hand of the screen
    and save it to a text file on your system (make sure to remember where you
    saved that file, this is important).
    # Close AVG and reboot your system back into Normal Mode.







    Note: this is a stand alone, it doesn't install to start/programmes.

    Download Mwav,

    http://www.spywareinfo.dk/download/mwav.exe


    double click on it and it will extract to C:\kaspersky. Click
    on the kaspersky folder and click on Kavupd, a black dos window will open
    and it will update the programme for you, be patient it will take 5-10
    minutes to download the new definitions. Once it's updated, click on
    mwavscan
    to launch the programme.

    Use the defaults of:

    Memory
    startup folders
    Registry
    system folders
    services

    Choose drive , all drives and, click scan all files
    and then click scan/clean. After it finishes scanning and cleaning post
    the log here with a new hijack this log.

    Note: this is a very thorough scanner, it might take anything up to an hour
    or more, depending on how many drives you have and how badly infected your
    pc is.



    Highlight the portion of the scan that lists infected items and hold
    CTRL + C to Copy then paste it here. The whole log with be extremely
    big so there is no way to copy the whole thing. I just need the
    infected items list.



    Post a new hijack this, the combo log, he Mwav scan log and the AVg antispware log!
     
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