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Desperate Help Needed! (HijackThis Log Included)

Discussion in 'Virus & Other Malware Removal' started by EJ007, Feb 15, 2005.

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  1. EJ007

    EJ007 Thread Starter

    Joined:
    Feb 15, 2005
    Messages:
    4
    For the past week, I've been having the uttermost strange problems with Internet Explorer and my Earthlink dialup. After 10min or so, my connection completely freezes, causing my computer performance to drop dramatically, resulting in a freeze and a plug pulling on my part! :eek: I've updated Norton, AdAware, SpySweeper, the works, run full scans, and still nothing shows up to solve this problem. A few files I'm suspicious of I've denied the right to startup: n3monap23.exe, MONPluginSrvcs.exe , MDN.exe. Norton keeps detecting and removing the W32.spybot.worm, but it keeps showing up. (That may not be related to my problem.) Every time this freeze occurs, I'm denied the right to open TaskManager, the taskbar freezes, etc... I simply do not know what is wrong! Please help if you can! :confused: :)

    Here's my log:

    Logfile of HijackThis v1.99.0
    Scan saved at 6:38:09 PM, on 2/15/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\csrss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\System32\CTsvcCDA.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINNT\System32\NMSSvc.exe
    C:\WINNT\System32\nvsvc32.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINNT\System32\MsPMSPSv.exe
    C:\Program Files\EarthLink 5.0\ConMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINNT\System32\CTHELPER.EXE
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
    C:\Program Files\EarthLink TotalAccess\FastLane\IPClient.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner\My Documents\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://google.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink, Inc.
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8081
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
    O4 - HKLM\..\Run: [UpdReg] C:\WINNT\UpdReg.EXE
    O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
    O4 - HKLM\..\Run: [CapFax] C:\Program Files\PhoneTools\CapFax.EXE
    O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://start.earthlink.net
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/borris/us/win/QuickTimeInstaller.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{19D77920-0D7E-4BA0-9C84-A667AF467144}: NameServer = 207.69.188.187 207.69.188.186
    O17 - HKLM\System\CS1\Services\Tcpip\..\{19D77920-0D7E-4BA0-9C84-A667AF467144}: NameServer = 207.69.188.187 207.69.188.186
    O17 - HKLM\System\CS2\Services\Tcpip\..\{19D77920-0D7E-4BA0-9C84-A667AF467144}: NameServer = 207.69.188.187 207.69.188.186
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTsvcCDA.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel(R) NMS - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
    O23 - Service: NT login service - Unknown - C:\WINNT\System32\libsysmgr.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
    O23 - Service: PictureTaker - Unknown - c:\fixit\pt\PCTKRNT.SYS (file missing)
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
     
  2. EJ007

    EJ007 Thread Starter

    Joined:
    Feb 15, 2005
    Messages:
    4
    I keep trying, but nothing I can think of will fix this problem. Someone please help!
     
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