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Desperate Staights!!!

Discussion in 'Virus & Other Malware Removal' started by Passion, Apr 15, 2004.

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  1. Passion

    Passion Thread Starter

    Joined:
    Nov 28, 2003
    Messages:
    31
    I have a friend who has picked up some sort of virus/hijacker. It's shutting down her machine. I have her log of Hijack This.. she can't remember the exact name of the virus... but thinks it came up as "about:blank" a hijack...

    PC is a HP Pavilion, Intel, Pentium IV, CPU 1500 MHZ, 1.49 GHZ, 256... running on Windows XP... Enclosed here is her Hijack This log. Please see if there is anything she can do.

    Logfile of HijackThis v1.97.7
    Scan saved at 12:33:12 AM, on 4/15/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\windows\system\hpsysdrv.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Messenger Plus! 2\MsgPlus.exe
    C:\WINDOWS\explorer.exe
    C:\Documents and Settings\Lily\My Documents\My Received Files\HijackThis.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Messenger\msmsgs.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:/HP/REGION/start.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = file://C:/HP/REGION/start.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {31018A8C-3677-4F5F-B454-542045A64666} - C:\WINDOWS\System32\hjnhb.dll (file missing)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
    O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
    O4 - HKLM\..\Run: [LVCOMS] C:\WINDOWS\System32\LVCOMS.EXE
    O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
    O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
    O9 - Extra button: ICQ Lite (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O9 - Extra button: WeatherBug (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.groups.msn.com/controls/FileUC/MsnUpld.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38004.4013425926
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{DCFEBAAC-6F0A-459C-BE6F-762A5F760F88}: NameServer = 207.230.192.251 209.142.152.253
     
  2. Passion

    Passion Thread Starter

    Joined:
    Nov 28, 2003
    Messages:
    31
    I need to add here now that her system has been sending out e-mail on it's own.. as we spoke last night I received two in a row... which she told me she hadn't sent.

    Her system has been slowed to a crawl and she has been unable to open any programs.

    Passion
     
  3. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Check the following Scanlog entries, close the browser and click Fix checked. I don't think they are causing these problems but let's start with what is out of the ordinary:

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:/HP/REGION/start.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = file://C:/HP/REGION/start.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

    O2 - BHO: (no name) - {31018A8C-3677-4F5F-B454-542045A64666} - C:\WINDOWS\System32\hjnhb.dll (file missing)
    O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)

    Do a fulll antiviral scan using HouseCall:

    http://housecall.antivirus.com/
     
  4. Passion

    Passion Thread Starter

    Joined:
    Nov 28, 2003
    Messages:
    31
    Thanks for the Answer Rollin...

    Problem is.. she can't use Housecall.. it shuts her down...

    Any suggestions?
     
  5. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    There are some other options on our Security Help Tools post, including a downloadable version from Trend called their Micro Damage Cleanup service, you might give that a try since it doesn't require you to be online.

    http://forums.techguy.org/showthread.php?s=&postid=663486

    By the way, is the XP firewall enabled in that system? Failure to do so, combined with the absence of recent blaster version patches can cause the shutdown problem even when there is no current evidence of infection, especially if the system happens to be networked.

    Make sure a firewall is enabled before trying to download anything.

    http://www.duxcw.com/faq/win/xp/firewall.htm

    Also what happens when she tries to open a program? Any error message?
     
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