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Desperately need help to remove CA Parental Control

Discussion in 'All Other Software' started by messedup08, Jul 16, 2008.

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  1. messedup08

    messedup08 Thread Starter

    Jul 16, 2008
    Hello, I am in desperate need of help to remove CA parental control on my computer.

    I have removed all the software following the instructions in CAs knowledge base - including deleting entries through regedit.

    Everything related to CA I could find is gone. When I access the internet, I still get parental control block - but now my override password doesn't even work - so I'm really snookered now.

    I spent 2 days just getting that far. Then attempted to get support from CA - after spending 2 hours on the phone with them - was told I had to fork out $$ for get live phone support - good grief!!!!! worse customer support experience of my life!!!

    I'm at the end of my rope - any assistance is greatfully appreciated!!!!!

    I have an HP Pavilion DV6000 running Windows XP Home

    Thank you
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Aug 27, 2003
    I'm sorry but we can't assist getting around parental controls as we can't verifiy your situation or intentions.

    I have no choice but to close this thread.
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