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Detecting 2 audio devices

Discussion in 'Windows 10' started by spenchi, Feb 13, 2020.

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  1. spenchi

    spenchi Thread Starter

    Joined:
    Feb 13, 2020
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    I'm having trouble detecting 2 audio devices. I have ports on the front and the back, I'm trying to switch between a soundbar and a headset. If I plug them in by themselves in either port they work fine, but as soon as I plug in the headset only the soundbar will work as they both show up as the same exact thing in the sounds menu.

    Tech Support Guy System Info Utility version 1.0.0.9
    OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20191227024817.000000-300
    Processor: Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz, Intel64 Family 6 Model 158 Stepping 9, CPU Count: 4
    Total Physical RAM: 16 GB
    Graphics Card: NVIDIA GeForce GTX 1060 3GB
    Hard Drives: C: 70 GB (17 GB Free); D: 848 GB (222 GB Free); E: 11 GB (1 GB Free);
    Motherboard: HP 82F1, ver 1.01, s/n PGANA0D0Z955DA
    System: AMI, ver HPQOEM - 1072009, s/n 4CE73935B9
    Antivirus: Windows Defender, Enabled and Updated
     
  2. Couriant

    Couriant Trusted Advisor Spam Fighter

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    First Name:
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    Uninstall both devices in Device Manager (and uninstall the drivers if presented), then disconnect them. Download updated drivers for both devices and install the headset first.
     
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