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\device\ide\ideport0 did not respond within the timeout period

Discussion in 'Windows XP' started by kbk, Jun 20, 2002.

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  1. kbk

    kbk Thread Starter

    Joined:
    Jun 13, 2001
    Messages:
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    I have a Dell Latitude CPiA 366 laptop that intermittently freezes or blue screens. I updated the system BIOS and ran scandisk. The machine is currently stable but I am noticing the following system event viewer error which keeps reoccuring:

    "the device, \device\ide\ideport0, did not respond within the timeout period"

    This is Event ID 9, Source Atapi.

    Micro$oft has an article in its' knowledge base regarding this which point to outdated hardware or firmware. Is the hard drive going bad on this machine? Please advise.
     
  2. Brooks

    Brooks Guest

    Joined:
    Oct 30, 2001
    Messages:
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    It could be. This error sometimes appears when a drive or controller is having problems.

    Try getting a diagnostic program that has drive testing.
     
  3. Nick Scott

    Nick Scott

    Joined:
    Dec 11, 2001
    Messages:
    1,818
    This is a link to where you can get a free tester for your Hard drive's state of health

    http://www.ontrack.com/dataadvisor/

    Download the file, make the boot floppy and boot the machine with it to run the diagnostics. It won't work if your HD is NTFS though.
     
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