I have a conflict showing when I right click on I/E explorer. The Device Manager has a black exclamation point with a yellow circle around it. Meaning the device is in a problem state. I have double clicked the conflicting item and see under Devise Status-This Devise is either not present, not working properly, or does not have all the drivers installed. Try upgrading the Device drivers. I found a bad cable and replaced it to get the system to even take notice I have a CD-ROM. I downloaded drivers that I thought were needed but I found out they weren't needed. About the only thing I can think of that the CD-ROM is no good.(the CD works,not only music but it reads disks I put in??
Ernest J
Ernest J