Hello there-hoping you can help. I am trying to help my Mother with a problem in the device manager tab. There is a Yellow ? mark on the system devices-and an ! exclamation mark on my printer icon. I have removed the printer from add and remove-from hunt files and folders and from programs . The markings remain the same tho in the system device and the printer icon. What do I need to do to get the system device back to where it's right without the question mark? She has windows 98 and 17 hard drive and 96 ram. The reason we found this in the first place was her accessories like free cell wouldnt work-just brought up the green screen ,but wont let her click anything. Hopeing this is all the same problem. Can someone help?