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DHCP disconnecting me from internet

Discussion in 'Networking' started by Pleps, Jun 1, 2019.

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  1. Pleps

    Pleps Thread Starter

    Joined:
    Jun 1, 2019
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    Whenever I am playing video games on my phone or PC, I get disconnected every hour and it really annoys me when I need a permanent connection to the internet. I've tried setting a static IP but it doesn't work for me. Is there a reason for my DHCP lease renewing to disconnect me from the internet? It's been happening for weeks and I can't find a solution.
    Thanks for any help!

    Phone : Motorola G6 Play
    Router/Modem : 16x4 DOCSIS 3.0 Cable Modem plus AC1900 Router
    Model : MG7550
    ISP : Xfinity
     
    Last edited: Jun 1, 2019
  2. plodr

    plodr

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    First Name:
    Liz
    You failed to mention your ISP.
     
  3. Pleps

    Pleps Thread Starter

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    Just edited my post, sorry about that.
     
  4. zx10guy

    zx10guy Trusted Advisor Spam Fighter

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    How do you know your public IP from Comcast is changing? I have Comcast and my public IP hasn't changed for months and would venture to say years. Are you able to see what the lease expiration is? I highly doubt Comcast is setting up their dynamic IPs to have such a small lease interval. It creates unnecessary headaches on their end for management and causes additional chatter on the network which is not needed.
     
  5. Pleps

    Pleps Thread Starter

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    if I go to cmd and type ipconfig /all , it shows up with the lease obtained of (ex.) 4:22:18 PM and a lease expires of 5:22:18 PM and it won't let me change it on my router settings
     
  6. Gr3iz

    Gr3iz

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    First Name:
    Mark
    It does sound like it is a setting on your router, not with your ISP. My ASUS router has a setting for DHCP lease time under LAN/DHCP Server settings:
    upload_2019-6-1_16-50-39.png
     
  7. Pleps

    Pleps Thread Starter

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    I set this to a week, but it doesn't work so Idk what to do

    Lease Obtained. . . . . . . . . . : Saturday, June 1, 2019 7:58:36 PM
    Lease Expires . . . . . . . . . . : Saturday, June 1, 2019 8:58:36 PM

    but then I go to my router and it says
    Lease Time of Addresses in Pool (seconds) 604800
     
    Last edited: Jun 1, 2019
  8. lunarlander

    lunarlander

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    What is the brand and model of your router ? There seems to be a lot of "16x4 DOCSIS 3.0 Cable Modem plus " from searching on Google.
     
  9. Couriant

    Couriant Trusted Advisor

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    First Name:
    James
    https://motorolanetwork.com/mg7550.html

    Do you have any other routers connected or just this one modem/router combo?
    Do you have any other devices that is connected with a wire to your modem? If so you also see this drop off?

    When you do drop off, does the icon for the wireless change/disappear?

    When it does not work on the PC, do a IPCONFIG/ALL and copy/paste the info here when you can.
     
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