Dial-up Problems

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dfrancey

Thread Starter
Joined
Jun 19, 2004
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23
I've been having problems with my dial-up connection lately. Once I connect I usually can't stay online for more than a minute, it keeps disconnecting. The phone line seems to be okay, I've switched it with another and have the same problem. What other things should I look for ? If I remember correctly it started not long after I did a few windows updates. Could an update have caused this and is there a way to uninstall the updates ? I am using windows xp and have aol as a provider. Thanks in advance for any help.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Do you have your email program, i.e., Outlook Express or similar, set to hang up after checking email?
 
Joined
May 8, 2004
Messages
192
AOL is a very poor ISP. I had loads of problems when I was with them. Search the internet for a better ISP.
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
What is your connection speed?

Also do you ever experience problems with your phones? ie. noise, low volume, etc.
Wiring is at fault in a lot of connectin problems, and I don't necessarily mean the line that runs from the wall jack to the computer but the lines in the wall and leading to the house.

As a test you may want to disconnect all phones and devices on the line in the house and try connecting. If you also have a jack in the main teleophone box outside/inside your house then connect to that and try dialing out.

I personally have no nice words to describe AOL and their software.
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
You don't happen to have a US Robotics or 3COM modem do you?

ALso have you checked for viruses/spyware?

Do a quick scan at housecall.trendmicro.com to double check.
 
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