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"Dialler.exe" in ME

Discussion in 'Earlier Versions of Windows' started by polak, Oct 13, 2003.

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  1. polak

    polak Thread Starter

    Joined:
    Oct 12, 2003
    Messages:
    567
    Was in the forum yesterday asking for advice about a problem with my ME shutting down and starting up properly. Was given Microsoft site for trouble shooting ME shut down problems. The MS site indicated one of the things that can create this problem is "incompatible,damaged, or conflicting device drivers". Found "dialler.exe" in my computer. Dialler.exe appears to be manufactured by Supra ( Driver no. SST56iPRODF) and is described as a modem driver. I know that "Dialler.exe" is not supposed to be in my system and think maybe that it is creating my start up and shut down problems. How do I get rid of it safely without creating different problems for my system. I also ran accross something called "hollycelebs.exe" which seems to be somehow associated with "dialler.exe".After scanning with "As-aware" and a fix, I can't seem to find it anymore when I search.

    Any advice on removing "dialler.exe" safely much appreciated. I'm not very knowledgeable about computers so any advice needs to be pretty direct.

    Thanks in advance for any directions offered.

    Currently running ME with all updates, Spybot, Ad-Aware,Diskeeper Spywareblaster,Norton SystemWorks and Spywareguard all installed after all the garbage got into my computer. Attaching a Hijackthis log taken after Spybot and Ad-aware run.

    Logfile of HijackThis v1.97.2
    Scan saved at 12:45:48 AM, on 12/10/2003
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
    C:\PROGRAM FILES\EXECUTIVE SOFTWARE\DISKEEPER\DKSERVICE.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\PTSNOOP.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\MIXER.EXE
    C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZAPRO.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
    C:\PROGRAM FILES\LOGITECH\WINGMAN SOFTWARE\LWEMON.EXE
    C:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE
    C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
    C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.sympatico.ca/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
    F1 - win.ini: load=ptsnoop.exe
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zapro.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
    O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    O4 - HKLM\..\RunServices: [DkService] C:\Program Files\Executive Software\Diskeeper\DkService.exe
    O4 - HKCU\..\Run: [Start WingMan Profiler] "C:\Program Files\Logitech\WingMan Software\lwtest.exe" /detect /quiet /launch "C:\Program Files\Logitech\WingMan Software\lwemon.exe /noui"
    O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: Reboot.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37874.7069212963
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d052c1d7d32ead/housecall.antivirus.com/housecall/xscan53.cab
     
  2. buckaroo

    buckaroo

    Joined:
    Mar 25, 2001
    Messages:
    3,334
  3. polak

    polak Thread Starter

    Joined:
    Oct 12, 2003
    Messages:
    567
    buckaroo,

    Thanks for your response. Deleted both dialler.exe and hollycelebs.exe without any adverse effects so far. Will hold onto them in Norton Protected files for a bit just in case. Start up and Shutdown working better but still acting up a bit--Nothing like it was before. I'll keep poking around to see if there's anything else in my machine that could be interfering.

    Thanks so much for your help.
     
  4. buckaroo

    buckaroo

    Joined:
    Mar 25, 2001
    Messages:
    3,334
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,416
    First Name:
    Frank
    Polak:

    Go here and read. Your startup load can definitely use some trimming down. Once you do that, you should find your computer running better. (y)


    Frank's Windows 95/98 Tips
     
  6. beekeeper

    beekeeper

    Joined:
    Aug 17, 2003
    Messages:
    125
    Just to confirm, dialler.exe (spelt with two "l's) is a porn dialer, and hollycelebs a porn site. Add the two together = extra charges to your phone bill. A dialer will redirect your phone connection to another number, nearly always a rip-off premium rate number - without you realising. Check and see if you have a dload.exe on your system as well - and remove it if you find it.
     
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