1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Dialler Problem

Discussion in 'Virus & Other Malware Removal' started by Drabinka, Sep 9, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. Drabinka

    Drabinka Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
    28
    Can anyone help?

    I have a dial-up connection to the internet and periodically, the connection is interrupted then reestablishes itself but, instead of my usual IP, the connection is identified as WW14. A shortcut with a logo saying WW14 also appears on my desktop. My modem does not redial so I assume that it is not disconnecting and then dialling up again?
    I have Spybot installed and this does not detect any problem.
    I also have AVG antivirus installed and when I run it detects "Dialler.9.N" which it removes but the same problem soon recurs. On a couple of occasions the AVG Resident Shield detects the same dialler but not always.
    I have pasted my HJT log below.

    Logfile of HijackThis v1.97.7
    Scan saved at 00:37:08, on 10-Sep-04
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    E:\SUPPORT\avgserv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\ctfmon.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Messenger\msmsgs.exe
    D:\Program Files\FinePixViewer\QuickDCF.exe
    D:\Program Files\Microsoft Office\Office\Osa.exe
    C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
    E:\SUPPORT\AVGCC32.EXE
    C:\Documents and Settings\Steve & Sandie\My Documents\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.google.co.uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://bt.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.google.co.uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.google.co.uk
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://bt.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = www.google.co.uk
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = www.google.co.uk
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_2_3_0.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_2_3_0.DLL
    O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1601.0\EN-US\MSNTB.DLL
    O3 - Toolbar: &SearchInWeb Bar - {552EAAE2-C510-11D8-A251-000244638831} - C:\WINDOWS\SYSTEM32\bandact.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SYSTEM] lsas.exe
    O4 - HKLM\..\Run: [WinInit] Win86.exe
    O4 - HKLM\..\Run: [AVG_CC] E:\SUPPORT\avgcc32.exe /STARTUP
    O4 - HKLM\..\RunServices: [SYSTEM] lsas.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SYSTEM] lsas.exe
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
    O4 - Startup: Event Reminder.lnk = D:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
    O4 - Startup: Exif Launcher.lnk = D:\Program Files\FinePixViewer\QuickDCF.exe
    O4 - Startup: Lotus QuickStart.lnk = C:\lotus\wordpro\ltsstart.exe
    O4 - Startup: Microsoft Find Fast.lnk = D:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Startup: Office Startup (1).lnk = D:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Startup: PowerReg Scheduler.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: BT Yahoo! Sidebar (HKLM)
    O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar (HKLM)
    O9 - Extra button: Corel Network monitor worker (HKLM)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O9 - Extra button: Corel Network monitor worker (HKCU)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker (HKCU)
    O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
    O14 - IERESET.INF: START_PAGE_URL=http://bt.yahoo.com
    O16 - DPF: Win32 Classes -
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {1803B9EF-9905-4F34-AFC4-05D1BAB28801} (RegUserCfgUI Class) - http://download.yahoo.com/dl/installs/bt/yregucfg.cab
    O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab27571.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\commonyinsthelper.dll
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37949.5532175926
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://download.yahoo.com/dl/installs/yab_af.cab
    O16 - DPF: {CE69F98F-2AF3-4306-BAC6-A79070EDA1B4} (Zylom Loader Object) - http://eu.download.games.yahoo.com/zylom/activex/zylomloader.cab
    O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/btwebcontrol014.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab


    Hope somebody can help


    Drabinka
     
  2. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Please Download Adaware SE http://www.lavasoftusa.com/support/download/
    The first step is updating your Ad-Aware SE. You can do this by going to the bottom right corner and clicking on the link that says "Check for Updates Now".
    Press "Continue" on the bottom right on your screen
    Next another pop-up will pop-up saying what type of update it is and what to do, press "Okay" and a download screen will come up downloading the update. Press "Finish" after the update is downloaded. Now select "Finish" then on the bvottom right of your Adaware screen click "Start".
    A new screen will pop-up and will say "Select a scan mode". You want to click "Use Custom Scanning Mode". Before you press "Start" on the bottom right click "Customize" right next to "Use Custom Scanning Mode".

    Select the following:

    In the General tab select:
    Keep it all the same

    In the Scanning tab select:
    Under Drivers Folders and Files-select Scan within archives
    Under Memory and Registry select all that is underneath it!
    Make sure your harddrive is selected when you press "Select Drives and Folders to scan"

    In the Advanced tab select:
    Make sure you have everything under the "Logfile Detail Level" selected.
    (This makes it easier for people from Lavasoft forums see what options you have selected)

    In the Startup, Defaults, and Interface tab select nothing.


    In the Tweak tab select:
    You may not be able to select certain things in the tweak tab, but do not be alarmed.
    Under scanning engine select:
    "Unload recognized processes during scanning"
    "Scan registry for all users instead of current users only"
    Under Cleaning Engine select:
    "Always try to unload modules before deletion"
    "During removal unload Explorer and IE if necessary"
    "Let Windows remove files in use at next boot"
    "Delete Quarantined objects after restoring"
    Under log files:
    "Include Basic Ad-Aware settings in log file"
    "Include additional Ad-Aware settings in log file"
    "Include reference summary in log file"
    "Include used command line parameters in log file"
    All of the other links are just fine.

    Press "Proceed" to save the settings


    Press "Next" on the bottom right hand corner.
    Ad-Aware SE will scan your computer for possible spyware threats or anything that you have on your computer that maybe spyware.
    Then click ”Next “ to remove any objects found

    Then get the latest release of hijack from here http://www.dotcomsecurity.org/
    , rescan then post a new logfile.
     
  3. Drabinka

    Drabinka Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
    28
    Mobo

    I followed your directions.

    The new HJT log is below:

    Logfile of HijackThis v1.98.2
    Scan saved at 23:03:13, on 10-Sep-04
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    E:\SUPPORT\avgserv.exe
    E:\SUPPORT\avgcc32.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
    C:\WINDOWS\System32\wuauclt.exe
    D:\Program Files\FinePixViewer\QuickDCF.exe
    D:\Program Files\Microsoft Office\Office\Osa.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Steve & Sandie\My Documents\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = www.google.co.uk
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = www.google.co.uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.google.co.uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://bt.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.google.co.uk
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://bt.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.google.co.uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.google.co.uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_2_3_0.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_2_3_0.DLL
    O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1601.0\EN-US\MSNTB.DLL
    O3 - Toolbar: &SearchInWeb Bar - {552EAAE2-C510-11D8-A251-000244638831} - C:\WINDOWS\SYSTEM32\bandact.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SYSTEM] lsas.exe
    O4 - HKLM\..\Run: [WinInit] Win86.exe
    O4 - HKLM\..\Run: [AVG_CC] E:\SUPPORT\avgcc32.exe /STARTUP
    O4 - HKLM\..\RunServices: [SYSTEM] lsas.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SYSTEM] lsas.exe
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
    O4 - Startup: Event Reminder.lnk = D:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
    O4 - Startup: Exif Launcher.lnk = D:\Program Files\FinePixViewer\QuickDCF.exe
    O4 - Startup: Lotus QuickStart.lnk = C:\lotus\wordpro\ltsstart.exe
    O4 - Startup: Microsoft Find Fast.lnk = D:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Startup: Office Startup (1).lnk = D:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Startup: PowerReg Scheduler.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra button: Corel Network monitor worker - {68B82A72-ED9F-40F8-9EA7-1F51341F6CC9} - (no file)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {68B82A72-ED9F-40F8-9EA7-1F51341F6CC9} - (no file)
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra button: Corel Network monitor worker - {68B82A72-ED9F-40F8-9EA7-1F51341F6CC9} - (no file) (HKCU)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {68B82A72-ED9F-40F8-9EA7-1F51341F6CC9} - (no file) (HKCU)
    O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
    O14 - IERESET.INF: START_PAGE_URL=http://bt.yahoo.com
    O16 - DPF: Win32 Classes -
    O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab27571.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\commonyinsthelper.dll
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {CE69F98F-2AF3-4306-BAC6-A79070EDA1B4} (Zylom Loader Object) - http://eu.download.games.yahoo.com/zylom/activex/zylomloader.cab
    O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
    O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/btwebcontrol014.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2B8C9EA4-5ACC-4860-A0D6-48CE149ED639}: NameServer = 213.120.62.103 213.120.62.98

    Drabinka
     
  4. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Now rescan and check these:

    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = www.google.co.uk

    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = www.google.co.uk

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.google.co.uk

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.google.co.uk

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://bt.yahoo.com

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.google.co.uk

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.google.co.uk

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

    O3 - Toolbar: &SearchInWeb Bar - {552EAAE2-C510-11D8-A251-000244638831} - C:\WINDOWS\SYSTEM32\bandact.dll

    O4 - HKLM\..\Run: [SYSTEM] lsas.exe

    O4 - HKLM\..\Run: [WinInit] Win86.exe

    O4 - HKLM\..\RunServices: [SYSTEM] lsas.exe

    O4 - HKCU\..\Run: [SYSTEM] lsas.exe

    O16 - DPF: Win32 Classes -


    then close all browser windows and click "fix checked:
     
  5. Drabinka

    Drabinka Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
    28
    Are you sure about the BT/Yahoo entries? I ask because BTYahoo is my ISP.
     
  6. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Yes im sure. removing those isn't going to hurt a thing. Those only.
     
  7. Drabinka

    Drabinka Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
    28
    Mobo

    Sorry for the delay in responding - been away for a couple of days.

    I've done as you advised and everything seems fine now :)

    Do I need to do anything else or should that resolve it?

    Thank you very much for your help, you've been great.

    Drabinka.
     
  8. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Wouldn't hurt to post another fresh log for final review.
     
  9. Drabinka

    Drabinka Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
    28
    Here goes...


    Logfile of HijackThis v1.98.2
    Scan saved at 22:50:59, on 14-Sep-04
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    E:\SUPPORT\avgserv.exe
    E:\SUPPORT\avgcc32.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
    D:\Program Files\FinePixViewer\QuickDCF.exe
    D:\Program Files\Microsoft Office\Office\Osa.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Steve & Sandie\My Documents\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://bt.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_2_3_0.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_2_3_0.DLL
    O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1601.0\EN-US\MSNTB.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [AVG_CC] E:\SUPPORT\avgcc32.exe /STARTUP
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
    O4 - Startup: Event Reminder.lnk = D:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
    O4 - Startup: Exif Launcher.lnk = D:\Program Files\FinePixViewer\QuickDCF.exe
    O4 - Startup: Lotus QuickStart.lnk = C:\lotus\wordpro\ltsstart.exe
    O4 - Startup: Microsoft Find Fast.lnk = D:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Startup: Office Startup (1).lnk = D:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Startup: PowerReg Scheduler.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra button: Corel Network monitor worker - {68B82A72-ED9F-40F8-9EA7-1F51341F6CC9} - (no file)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {68B82A72-ED9F-40F8-9EA7-1F51341F6CC9} - (no file)
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra button: Corel Network monitor worker - {68B82A72-ED9F-40F8-9EA7-1F51341F6CC9} - (no file) (HKCU)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {68B82A72-ED9F-40F8-9EA7-1F51341F6CC9} - (no file) (HKCU)
    O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
    O14 - IERESET.INF: START_PAGE_URL=http://bt.yahoo.com
    O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab27571.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\commonyinsthelper.dll
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {CE69F98F-2AF3-4306-BAC6-A79070EDA1B4} (Zylom Loader Object) - http://eu.download.games.yahoo.com/zylom/activex/zylomloader.cab
    O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
    O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/btwebcontrol014.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2B8C9EA4-5ACC-4860-A0D6-48CE149ED639}: NameServer = 213.1.119.98 213.1.119.97
     
  10. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Thats a clean log.
     
  11. Drabinka

    Drabinka Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
    28
    Thanks again for your help.

    The problem has gone away but I've started experiencing something else - hope it's appropriate to post it here?

    If I stay on an internet site for a few minutes a floating window appears telling me to download a spyware stopper and a tool bar appears at the bottom of the page with links to various things.

    The floating window obscures most of the screen and the only way to get rid of it seems to be to reload the page or go to a different site.

    This happens across a wide range of sites so does not appear to be related to any particular one. I have done a further HJT scan and it appears to be very similar to the clean log previously posted. I've posted it anyway below.

    Any ideas what is causing this annoying problem?

    Logfile of HijackThis v1.98.2
    Scan saved at 10:44:41, on 19-Sep-04
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    E:\SUPPORT\avgserv.exe
    C:\WINDOWS\Explorer.EXE
    E:\SUPPORT\avgcc32.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
    D:\Program Files\FinePixViewer\QuickDCF.exe
    D:\Program Files\Microsoft Office\Office\Osa.exe
    C:\Program Files\BT Yahoo! Internet\DialBTYahoo.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Documents and Settings\Steve & Sandie\My Documents\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://bt.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://bt.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_2_3_0.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_2_3_0.DLL
    O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1601.0\EN-US\MSNTB.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [AVG_CC] E:\SUPPORT\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [BTopenworld] "c:\program files\bt yahoo! internet\DialBTYahoo.exe" /ReInstallAutoDial
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
    O4 - Startup: Event Reminder.lnk = D:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
    O4 - Startup: Exif Launcher.lnk = D:\Program Files\FinePixViewer\QuickDCF.exe
    O4 - Startup: Lotus QuickStart.lnk = C:\lotus\wordpro\ltsstart.exe
    O4 - Startup: Microsoft Find Fast.lnk = D:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Startup: Office Startup (1).lnk = D:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Startup: PowerReg Scheduler.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra button: Corel Network monitor worker - {68B82A72-ED9F-40F8-9EA7-1F51341F6CC9} - (no file)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {68B82A72-ED9F-40F8-9EA7-1F51341F6CC9} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra button: Corel Network monitor worker - {68B82A72-ED9F-40F8-9EA7-1F51341F6CC9} - (no file) (HKCU)
    O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {68B82A72-ED9F-40F8-9EA7-1F51341F6CC9} - (no file) (HKCU)
    O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
    O14 - IERESET.INF: START_PAGE_URL=http://bt.yahoo.com
    O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab27571.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\commonyinsthelper.dll
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {CE69F98F-2AF3-4306-BAC6-A79070EDA1B4} (Zylom Loader Object) - http://eu.download.games.yahoo.com/zylom/activex/zylomloader.cab
    O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
    O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/btwebcontrol014.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2B8C9EA4-5ACC-4860-A0D6-48CE149ED639}: NameServer = 213.1.119.98 213.1.119.97
     
  12. mimo2005

    mimo2005

    Joined:
    Aug 14, 2004
    Messages:
    454
    your machine is still infected by bugs
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    D:\Program Files\FinePixViewer\QuickDCF.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    ,remove these ,and you need an advice mate ,look around for a link to a program called tds3 ,and clean your machine .
    if you need more infos ,email me .good luck
     
  13. Drabinka

    Drabinka Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
    28
    I'm confused.

    The first and third item mentioned in the last post were not present in the most recent log and the other item (FinePixViewer/QuickDCF.exe) is software related to my digital camera.
     
  14. mimo2005

    mimo2005

    Joined:
    Aug 14, 2004
    Messages:
    454
    you right ,there is indeed a bug called pix viewer ,wich is different than yours , your recent log look clean .
     
  15. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/272233

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice