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Dialog Boxes Are Blank

Discussion in 'Windows 7' started by Nat898, Mar 31, 2015.

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  1. Nat898

    Nat898 Thread Starter

    Joined:
    Mar 30, 2015
    Messages:
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    Hello,

    I am having an issue in which some dialog boxes (specifically boxes that require input: next, close, etc.) are blank. (see attached) I am unsure of when this began, but I think it occurred around the time that I installed Reimage Plus to help with some other issues. I have since uninstalled Reimage Plus and done a complete malware/virus scan using Malwarebytes and Hitman Pro.

    My research suggests that this may be an issue with regsvr32 jscript.dl file. I have tried to reload this file, but I receive a message that says the file was loaded "but the call to DllRegisterServer failed with error code 0x80004005." Continued research of this code suggests a possible registry error. I ran a registry cleaner (I know, not the best thing to do), but the problems continues. The problem also occurs in safe mode.

    On a related note, my Windows Update continually fails for a particular update. The update that fails is KB2647753 (see attached). The error code is 80070490. After researching this error code, I downloaded the System Update Readiness Tool from Microsoft. The hotfix was successfully installed (see attached), yet the problem persists.

    I appreciate any help.
     

    Attached Files:

  2. CleaverX

    CleaverX

    Joined:
    Sep 27, 2012
    Messages:
    1,323
    Visual glitches with controls not displaying properly can usually be attributed to issues with the .Net Framework. You should direct your research in that direction as well.
     
  3. Nat898

    Nat898 Thread Starter

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    Mar 30, 2015
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    Okay, thanks.
     
  4. joe957

    joe957

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    Mar 1, 2015
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    Try restoring computer to last good operation before you cleaned the registry.
     
  5. Nat898

    Nat898 Thread Starter

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    Thanks.
     
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