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Digital Blue microscope

Discussion in 'Digital Photography & Imaging' started by [email protected], Jul 29, 2006.

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  1. DAZ@KEZ

    [email protected] Thread Starter

    Joined:
    Jul 29, 2006
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    Hi I have a Digital Blue QX5 microscope. When it first installed it worked fine, but after the first reboot, it kept syaing that it was not plugged into the usb port.
    I tried to reinstall but it says that the class installer will not allow it?? with an error code 28.

    Digital Blue tech support gave me a set of instructions to remove all traces of the installation, and have I have reinstalled it but the same thing happens

    Can anyone help?

    Thanks Daz:confused:
     
  2. O111111O

    O111111O

    Joined:
    Aug 26, 2005
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    Isn't that the Intel QX4 microscope?

    I had an honest use for that a couple of weeks ago. I was putting together a Megasquirt ECU and the processor had two shunted legs that I tried to desolder under microscope.

    ----

    In any case. I know with the QX4 on my laptop I had to completely remove everything, install drivers, then plug in scope and let Windows do it's best to find it. If I left the scope plugged in before the software was loaded, Windows never found it / all hell broke loose.

    Kind of a bummer that Intel dropped this product. I bought mine for the kids years ago, and break it out from time to time. Great way to make 60x photos of PCB's!
     
  3. DAZ@KEZ

    [email protected] Thread Starter

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    HI

    I don't know about an intel product? This is made by the "Digital Blue" company
    Its an upgrade of their QX3
    I tried installing it by letting windows detect it first and also the correct way of installing their sofware first but its the same either way
     
  4. kiwiguy

    kiwiguy

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    What Windows version?
    Have you reapplied the USB drivers for your computer motherboard (not the default Windows ones, the correct ones for the motherboard chipset)

    I run a QX5 on XP with no problems.
     
  5. DAZ@KEZ

    [email protected] Thread Starter

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    Hi I'm using Xp and you lost me with the usb drivers how do i do that??
     
  6. kiwiguy

    kiwiguy

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    Motherboard in computers have software drivers for the motherboard "chipsets", which control all operations including USB.

    If you have ever reinstalled Windows without reinstalling these drivers then the motherboard will be running with the "windows default" drivers, which may not always be optimal for the operation of the computer in all cases.

    We could probably point you in the right direction if we know what hardware you actually have. The correct drivers are usually available on each motherboard makers website, also they are supplied with a montherboard on a CD.

    Its all guesswork though as your computer specs tell us nothing as to the hardware. If for example it's a Dell, and has been installed from a Dell recovery disk then the correct drivers are probably already installed. If its a purpose built PC (not a "brand name") then possibly not.
     
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