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digital camera problem

Discussion in 'Hardware' started by gravenz, Feb 1, 2003.

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  1. gravenz

    gravenz Thread Starter

    Joined:
    Jan 29, 2003
    Messages:
    2
    i bought an iconcepts digital camera about a month ago and can't get it to work. it says that it is taking the pictures and that they are in the camera but when i try to download them it says no pictures in the camera. i have checked to see if the device drivers are correct and it says the everything is ok. i'm still new at this so i could use any suggestions i could get. :confused: :confused:
     
  2. ladynimue

    ladynimue

    Joined:
    Jan 19, 2003
    Messages:
    310
    HI
    I had same problem but as usual it was my own fault,!!
    I had the lead in wrong port in computer, have you checked its correct? worth a try

    Ladynimue
     
  3. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,926
    First Name:
    Rob
    Whenever someone brings in a USB device thats not working its always because it was installed incorrectly.

    Step One: uninstall the camera software/drivers/ anything else that installed with the camera.

    Step Two: unplug the camera.

    Step Three: Start your computer in Safe Mode (hold the ctrl key or press F8 just as windows starts to load or just before) and remove any unknown devices, any camera drivers and any usb device that you don't have - leave the host controller and root hub only form the device manager.

    Step Four: Restart your computer.

    Step Five: read your manual for the camera, specifically the software installation part.

    Step Six: Follow the instructions to install the camera - usually install the software first then plug in the camera - but this varies from camera to camera.

    Hope that helps, post if run into trouble or if it still doesn't work.
     
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