Direct Access Component Error

[Badbill13]

Thanks for any suggestions on this one .
When I put a cd into my E drive, ( one that I have used many times before ) ,
and try to open one of the JPEG photos, I get this response :
" Direct Access Component has encountered a problem and needs to close."
It closes and freezes up my system.
I downloaded Reg Cleaner, but it did nothing to solve the problem.
Any ideas out there ?
Thanks much...........Bill Walker

 

[Alex Ethridge]

It always helps to know the operating system you are using. I assume Windows XP.

It would also be helpful to know what default program is associated with JPG and JPEG on your system. You can get to that information as follows: Start> My Computer> Tools> Folder Options> File Types.

If JPG and JPEG aren't associated with Internet Explorer, try right-clicking on one of those files and selecting "Open With". Browse to C:\Program Files\Internet Explorer\iexplore.exe. Depending on how your machine is configured, the dot-exe part might not show. Let us know how these things work out.

Also, has your antivirus always been up to date? If you've had any recent lapses, it could be a virus.