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DIRECTDB.DLL errors, already renamed .dbx files ?

Discussion in 'Web & Email' started by CLG_Lori, Mar 23, 2003.

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  1. CLG_Lori

    CLG_Lori Thread Starter

    Joined:
    Mar 23, 2003
    Messages:
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    Hi, I am new to this board,
    :)

    I have Windows ME and (I think) Outook Express 5, but recently "upgraded" to Microsoft IE 6.0 (but didn't check the Outlook upgrade box, so I am not positive about this).

    I have two problems w. Outlook Express since this "upgrade". One, when I attempt to open the program, the "hourglass" runs for about two minutes, then Outlook opens (even if I was just running it previously). ? It never used to to do this, and I had a lot more messages saved than I do now, which seemed to have "disappeared" anyway, but that's the subject of another posting.

    More important, I am being deluged w. DIRECTDB.DLL errors when I receive an email that Outlook dislikes. Now, I know to solve this problem, I must rename my folders.dbx to folders.old. But here is the kicker: I tried to rename four of them (total) and I get the warning that a file is already *named* folders.old (which I do have, several of them), so it prohibits me from the action. I don't want to lose the email, so I don't want to just delete it.

    BTW, how do I view the those folders.old, anyway?

    I guess that was three questions.

    Can someone help me?
    Thanks much.
    :) -Lori
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    34,892
    Hiya

    Have you cleaned up your folders in Express?

    In Outlook Express, Tools | Options. Maintenance tab.

    Click CleanUp Now. Choose compact.

    Also, what do you have running at this time:

    Go to Run and type MSINFO32
    On the left choose Software Enviroment, then Startup Programs. Copy/paste the list here.

    To find out which version of Outlook Express you have, go to Help | About.

    With regard to the DIRECTDB.DLL error's, can you post the full message? If they have a Details button, click that and copy/paste the contents here.

    Regards

    eddie
     
  3. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    34,892
    Got an email:

    The compact option just compacts any attachemnts that you have opened, it doesn't delete any files.

    As for the first error:

    MSIMN has caused an error in MSHTML.DLL

    Lets see if you have any spyware on the PC. These can cause these error's sometimes.

    Go here and download Spybot:

    http://www.lurkhere.com/~nicefiles/

    click the online tab to search for and download the updates, then shut down and relaunch SpyBot.

    Go to the Settings tab > File Sets, and uncheck 'System Internals' and 'Tracks' .
    These aren't needed for our present purpose, and you can always experiment with them later on.

    Finally, after closing down Internet Explorer, click 'Check for problems', and have SpyBot remove all it finds 'Fix selected problems'

    you may have to run spybot more than once to clear everything

    Remove everything pre-ticked in Red


    eddie
     
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