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DirecWay DW6000 User can't reach OWA to access email

Discussion in 'Web & Email' started by md1865, Sep 17, 2004.

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  1. md1865

    md1865 Thread Starter

    Sep 17, 2004
    I have two users that have DirecWay as their ISP. They can't log into our Outlook Web Access from their home. I can take their username and password and go anywhere else and log in. I can use a pc on Road Runner and enter the url for the OWA web mail server. Enter username password and BAM! I can see their email. WITH DirecWay I get the Log ON Box, I enter the username and password, but it keeps coming back wanting you to enter the username password, as if the syntax is wrong or you used the wrong password etc.. On the Exchange server i do have event id's that say the username or password was invalid.

    This tells me that DirectWay is some how corrupting the hash that is sent through authentication.

    Any help would be super!!! ;)
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