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Disable Norton on install?

Discussion in 'Virus & Other Malware Removal' started by Brantlyn, Jan 14, 2006.

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  1. Brantlyn

    Brantlyn Thread Starter

    Joined:
    May 20, 2004
    Messages:
    14
    I have high-speed DSL service for the first time, and my understanding is that this connection is "always on." So how does this work when you need to shut down all programs to do an installation? Wouldn't this put your computer at risk?

    Also, my provider, BellSouth, offered to fix a problem by remote access, if I would shut down my firewall and antivirus; but I was afraid to do that. Would that be a risk?

    I'll appreciate if someone can help me understand this.
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,027
    High Speed DSL is not always on. You can disconnect. What problems are you having?
     
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