- Oct 13, 2018
Hi, I have an HP Windows 10 laptop that I bought last year. I burn DVD-Rs and BD-Rs quite frequently, both data and video. Anyways, in the past month I all of a sudden started having problems. No matter what software I used or type of authoring, (video DVDs or Blu-rays through Cyberlink Powerdirector and Pinnacle Studio, various iso burners, data discs through Windows own disc burning software), I will often get error messages and end up with an unusable disc. Once in a while it will make a mistake and actually work but most of the time it won't. I thought it may be the external BD-R drive I use most often, but I have the same problem burning DVDs with the laptopslown drive. I also don't think it's the blank media's fault, as I've used various brands which get good reviews, and I've used them for many years with no problems. I did a restore point in case that would help but it didn't. I am just about at the hair-pulling-out stage. Any insights? Thank you!