disc drive does not work

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Desertgrass

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Joined
Jan 6, 2013
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1
I have a Dell Studio XPS 8100. My 2nd disc drive (E) stopped working. There was a CD in it and it would not open or do anything. I "uninstalled" it. Then did a system restore. It shows the CD is in (shows the tracks), but will neither open nor play. Need help in opening drive door.
 

SUEOHIO

SUE
Joined
Jan 30, 2007
Messages
3,754
More than likely the drive will need replaced. in the meantime try a paperclip and there should be a little hole on the drive door that should pop it open.
 

dai

Joined
Mar 6, 2003
Messages
11,198
if the disc was not put in properly it may be jamming it

if it does not pop out using the pin,get someone to help you by pressing the button as you try to withdraw the tray manually
 
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