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disc drive does not work

Discussion in 'Hardware' started by Desertgrass, Jan 6, 2013.

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  1. Desertgrass

    Desertgrass Thread Starter

    Joined:
    Jan 6, 2013
    Messages:
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    I have a Dell Studio XPS 8100. My 2nd disc drive (E) stopped working. There was a CD in it and it would not open or do anything. I "uninstalled" it. Then did a system restore. It shows the CD is in (shows the tracks), but will neither open nor play. Need help in opening drive door.
     
  2. SUEOHIO

    SUEOHIO

    Joined:
    Jan 30, 2007
    Messages:
    3,754
    First Name:
    SUE
    More than likely the drive will need replaced. in the meantime try a paperclip and there should be a little hole on the drive door that should pop it open.
     
  3. dai

    dai

    Joined:
    Mar 6, 2003
    Messages:
    11,198
    if the disc was not put in properly it may be jamming it

    if it does not pop out using the pin,get someone to help you by pressing the button as you try to withdraw the tray manually
     
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