Disconnected Network between XP/Windows7

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laury

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Jan 21, 2015
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We have a network drive for shared files set up on a Windows 7 desktop in our offices. I'm on a Windows XP (SP3) desktop and connect to it. We have a ubee DDW365 modem and Belkin router. We have wireless turned off and connect through cables plugged into the back of the router.

Every week or so, I get a message the the shared drive is disconnected. We have to restart the Windows 7 desktop and then the connection returns. This sometimes occurs when no one is in the office, and sometimes when I'm in the middle of working on a file. Seems quite random in timing. Oh, and my internet connection does not get lost, just the connection to the shared drive.

I'm looking for ideas on why this is happening and how we can stop it. I'm not terribly techie, so detailed help is much appreciated. Thanks!
 
Joined
Dec 25, 2014
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In the Power Settings is the drive set to sleep after a certain amount of time? If it is try clicking Never.
 

laury

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Jan 21, 2015
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Can you tell me how to get to the power settings of a drive so I can check?
 

laury

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Jan 21, 2015
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6
Thank you so much! I won't be able to access the Windows 7 computer until next Thursday, but I will check it then. I found it on my XP, and it's always on there.
 

laury

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Jan 21, 2015
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The windows 7 was set to always on as well, so that wasn't the problem. Thank you for the suggestion anyway.
 

laury

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Jan 21, 2015
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It's in a desktop computer. Do you mean the cables that connect the computers to the router?
 

laury

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Jan 21, 2015
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We're just a small office with 2 computers so we don't have any extra cables to swap out to see.
 
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