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Disconnection problems

Discussion in 'Networking' started by kyshiro200, Dec 22, 2010.

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  1. kyshiro200

    kyshiro200 Thread Starter

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    Hello guys , I'm having an problem with connecting to the internet, right now only my modem is plugged in to jack point and it seems to work fine all day. my problem is when i use an adsl filter with the phone line , the connection dced a lot and it vary. it tends to work at night more often and definitely can't work during the day time. The modem i'm using is an dynalink RTA1320v6, my modem is new everything is new cables ect except my telephone line.This is how is connected ,the phone line is attache to an extension cable then to the adsl+2 filter along with the modem line then in the jack point. i tried a lot of isolation test on cables,everything should be fine because it's new. I was wondering is there such an modem that doesn't work with filtering or is it my telephone too old?
     
  2. etaf

    etaf Moderator

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    it may be a faulty filter - can you try another filter at all
     
  3. kyshiro200

    kyshiro200 Thread Starter

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    yeah, i was thinking the same thing, i will buy one 2morrow. if this doesn't work i give up on fixing this myself. do u need my ipconfig or anything like that?
     
  4. etaf

    etaf Moderator

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    not if your diagnosis is correct
    connected with NO filter works perfectly
    connected with filter - disconnects
     
  5. kyshiro200

    kyshiro200 Thread Starter

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    yeah ok then ty, is there specific filters i need. if there is what do u recommend?
     
  6. etaf

    etaf Moderator

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    nothing special just need a broadband filter - not sure what country you are in - in the UK available from maplin and B&Q etc - around £10 each
     
  7. kyshiro200

    kyshiro200 Thread Starter

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    I live NZ , it cost around 15 dollars each. I have an question what's the average amount of dced when just the modem plug in? i get around 3 or less, this is good for the modem right? sometimes it can last an day without dcing once at all. Im gona be getting another filter very soon, in few hours going shopping.
     
  8. kyshiro200

    kyshiro200 Thread Starter

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    I'm currently using it with an filter, so idk how long i can talk to u for. But i will try my best to reply asap
     
  9. etaf

    etaf Moderator

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    you need a filter on every connection with a phone or other device connected
    The filter stops interference between the normal speech and broadband signal on the telephone line

    i dont understand the questions
     
  10. kyshiro200

    kyshiro200 Thread Starter

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    yeah, i'm going shopping soon. I will be getting my filter then. My question was is it normal for the modem to disconnect 1-3 times a day on average. This is just the modem in the jack point nothing else.
     
  11. kyshiro200

    kyshiro200 Thread Starter

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    I'm going go buy my filter now, so i might not be able to reply quickly.
     
  12. etaf

    etaf Moderator

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    No - I thought earlier you said the modem/connection was solid without the filter - correct
     
  13. kyshiro200

    kyshiro200 Thread Starter

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    hey i got bk, i have new filter still dcing tho. Nothing has change. Right now im using just the modem in the jack point to reply. well sry about the solid internet, it's dc sometimes like maybe once a day but barely tho. What i am trying to solve is that the modem just dced a lot when it;s filter with phoneline.
     
  14. kyshiro200

    kyshiro200 Thread Starter

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    hey, i think i fix the problem with the new filter. ty for the help. i need to power recycle b4 to get it working. right now its filter haven't dced for ages longer lasting than the one b4
     
  15. kyshiro200

    kyshiro200 Thread Starter

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    should i mark this as solved problem?
     
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