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"Disk boot failure, insert system disc and press Enter"

Discussion in 'Windows XP' started by spunkmonkey, Mar 3, 2012.

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  1. spunkmonkey

    spunkmonkey Thread Starter

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    This error happens every time I try to boot my PC.

    First sign of something going wrong was the wireless internet not connecting to any network, after rigorously scanning fr viruses there was a trojan my anti-virus software could not get rid of. Occasionally, my system starts up if I'm lucky, but having this problem I have left my PC off for quite some time, came back to it today and it turned on fine although being very slow. Also, when the computer starts it makes a little beep noise but being on the desktop it kept repeating the noise over and over as if it was stuck in a loop, then after around 5 minutes the blue screen error message came up, after this it just keeps displaying the disc boot failure message.

    I have no idea how to fix this as I am no computer boffin, any help would be highly appreciated!

    Thanks, Sam.

    p.s im using a different computer to the one im trying to fix if this isnt already obvious
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Hi and welcome.
    Beeps at start up and while using the Pc - can relate to faulty memory [Ram] or a motherboard fault.

    Is this is a desktop Pc?
    If you feel able to..
    Check inside the Pc.

    Turn the Pc off - leave the plug in to maintain the earth.
    Once you have opened the case.
    Touch the metal case to discharge any static.

    Remove any dust - do not use a vacumm cleaner, too much static.
    Check that all fans are free of dust and will rotate.

    Remove Ram - Video cards etc and then Reseat in the slots.
    But first - clean the copper connections of the Ram - Video cards with a pencil eraser.
    If more than one Ram stick - use just one at a time installed in your Pc, as a test.

    Put the case back on the Pc - and restart the Pc.

    If the Pc starts up and remains stable and you can use it - we can then run some Malware scans to remove the Trojan.
     
  3. spunkmonkey

    spunkmonkey Thread Starter

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    ok, ive done what you asked and the computer booted up, although it as noticeably slow.

    and another problem is that the pc cant connect to the internet so downloading any virus scanning software could be a problem unless i can put it on a memory stick and run it that way?

    thanks a bunch, youve already got me much further than i could get on my own :D (y)
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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  5. spunkmonkey

    spunkmonkey Thread Starter

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    just running the last of the scans now.. removed multiple threats although there is still the problem of not being able to connect to the wireless network and the windows firewall wont turn on, any ideas

    highly appreciate the help you have given me so far (y)
     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Let us know when the scans are finished.
    Can you not connect to the net using the ethernet cable?
    Once you can use the Pc and access this forum - we will be able to help you some more.
     
  7. spunkmonkey

    spunkmonkey Thread Starter

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    the scans finished a while ago but ive not been able to get onto laptop..

    ive tried reinstalling the wireless networking utility but that hasnt worked and i cant use an earthanet cable as my dad removed the network card for some reason and that had the earthanet adapter, ill try and find it in the morning or get my dad to go buy one..

    another thing i could try is installing a new bt home hub that i have, because when i tried setting up the network again through the installation cd it said that it couldnt connect using the wireless network key.. just a thought anyhow
     
  8. spunkmonkey

    spunkmonkey Thread Starter

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    tried switching the routers around but that aint done the job.. ill have to wait to get the network adapter

    edit; just got the blue screen error message too
    edit; also keeps on restarting itself
     
  9. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Try in safe mode - if it will not boot to normal mode.
    Tap F 8 as the Pc is starting up.

    Right click My Computer>Open
    Right click - Local disk - should be C:
    Click Properties.

    Tools>Error checking.
    Tick both boxes
    Click start.
    It will say it cannot scan, do you want it to scan at the next start up..
    Click Yes - restart Pc.

    It will scan the system at the next start up - let it scan - it will then boot to your desktop [hopefully]
     
  10. spunkmonkey

    spunkmonkey Thread Starter

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    just had a blue screen message again, although it seems to have fixed the restart error, still waiting on the network card though

    edit,; keeps giving me blue screen now
     
  11. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    The Blue Screen is likely to be a driver problem but it could also be faulty Ram etc.
    If the Pc is usable.
    Check Device Manager
    Click Start button>run>type
    devmgmt.msc

    Check for any yellow exclamation marks.

    If you can post the Minidump files.
    Look in c:\windows\minidump
    ZIP them and attach them to your next post.

    Right-click the minidump file, select Send To.
    Then select Compressed (zipped) Folder.
    Windows will compress the file and then save the new zipped file in the same location.

    Or use BlueScreenView
    http://www.nirsoft.net/utils/blue_screen_view.html
    Download link at the bottom of the page.
    Download>and post the last 4 minidump from the scan.

    Once it has scanned>Edit>Select All>File>Save Selected Item
    Open BSOD.txt in Notepad>Copy>Paste Entry.
     
  12. spunkmonkey

    spunkmonkey Thread Starter

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    this is the minidump.zip

    do i need to run the other tool?
     

    Attached Files:

  13. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    No - the dump files will do.
    Give me some time to check them.
     
  14. spunkmonkey

    spunkmonkey Thread Starter

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    will do, post here and ill get an email, thanks again for helping me :)
     
  15. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    23 dump files - here are some from today 3/6/2012

    PROCESS_NAME: avgwdsvc.exe
    Avg file - uninstall and then reinstall.

    Probably caused by : nvmcp.sys x 5
    Related to Nvidia sound drivers.
    Go to their website - when you can get online and update all drivers.
     
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