1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

disk cleanup utility freezes

Discussion in 'Windows XP' started by dogpoundmike, Oct 13, 2003.

Thread Status:
Not open for further replies.
  1. dogpoundmike

    dogpoundmike Thread Starter

    Feb 5, 2003
    I tried disk cleanup utility in safe mode and also under the run command as cleanmgr.exe with the same results. It has been like this for a couple of months now and have just lived with it. Any ideas?
    Thanks, Mike
  2. dogpoundmike

    dogpoundmike Thread Starter

    Feb 5, 2003
    I should have done my research before posting my question. Here is the answer.

    But now can I delete the VolumeCaches icon that is on my desktop without deleting that registry setting? . It is not signified as a shortcut so just want to make sure.

    When you try to compress old files, the Disk Cleanup tool may stop responding (hang) and you receive the following message:

    Disk Cleanup is calculating how much space you will be able to free on (C:).
    This may take a few minutes to complete.
    Scanning: Compress old files
    WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
    To work around this problem, follow these steps:
    Click Start, and then click Run.
    Type regedit in the Open box, and then press ENTER.
    Locate, and then click the following registry key:

    On the File menu, click Export, and then click Desktop, type VolumeCaches in the File name box, and then click Save.

    Note This step creates a backup of the VolumeCaches registry key. If you experience any problems after you complete the steps that are listed in this procedure, you can use this backup to restore the VolumeCaches key to its original state. To restore the key, double-click the VolumeCaches.reg file on your desktop, and then click Yes.
    Expand the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Volume Caches

    Delete the Compress old files registry key.
    Quit Registry Editor.
    For additional information about the Disk Cleanup tool, click the following article number to view the article in the Microsoft Knowledge Base:
    310312 Description of the Disk Cleanup Tool in Windows XP

    The information in this article applies to:
    Microsoft Windows XP Home Edition
    Microsoft Windows XP Professional
    Last Reviewed: 5/27/2003 (1.1)
    Keywords: KB812248

    Contact Us

    © 2003 Microsoft Corporation. All rights reserved. Terms of use Security & Privacy Accessibility
  3. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    Before you run Disk Cleanup, just uncheck "Compress old files" before you run it.

    You can also delete the registry key that you already mentioned, in which case "Compress old files" won't appear in the list anymore.

    Frank's Windows 95/98 Tips
    (Also a XP user)
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/171680

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice