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Disk drive will not show up!

Discussion in 'Windows 7' started by tetris556, Jan 1, 2011.

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  1. tetris556

    tetris556 Thread Starter

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    I have just gotten a new and very powerful computer for Christmas, but the disk drive doesn't appear on the My Computer menu. I have checked the bios, and it is there, but Windows 7 doesn't seem to find it. I have Windows 7 64 bit and a Gigabyte 870A-UD3 motherboard.
     
  2. daz1

    daz1 Banned

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    assuming the comp is acrually working/running?

    start click my computer organise layout tick menu detail navigation then folder/search options reset defaults on both options if no good go back to that point untick hide drives


    if comp not actually working ignore above !!
     
  3. TerryNet

    TerryNet Terry Moderator

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    (y)(y) :D
     
  4. Hughv

    Hughv

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    Control Panel/Folder Options/View
    Uncheck "Hide empty drives."
     
  5. tetris556

    tetris556 Thread Starter

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    I tried both of these, and they didn't work :/

    The computer runs beautifully otherwise.
     
  6. TerryNet

    TerryNet Terry Moderator

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    Start - Computer. What does show up? Attaching a screen shot of that Windows Explorer window would be nice.

    What, if any, warnings or errors are there in Device Manager? What is listed in Device Manager under Disk drives?
     
  7. tetris556

    tetris556 Thread Starter

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    In MY Computer I see, my USB drives, my 2 Hard Drives, and that's it. There are no warnings in my Device Manager either.
     
  8. TerryNet

    TerryNet Terry Moderator

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    That's several disk drives. That doesn't match well with "but the disk drive doesn't appear." :confused:
     
  9. ttifrum

    ttifrum

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    are you talking about a new hard drive that's not formatted? if you are then you may need to go into disk management and format it. To do this right click on 'Computer' either on your desktop or by clicking Start and right clicking on Computer in the right hand column. In the right click menu is an option to 'manage' click this and then click on Disk Management under 'Storage' this will then list all the drives on your computer, at which point if you new drive is listed it may appear as something like 'not initialized', right click on the drive and it should give you the option to format, then all you need to do is follow the prompts.
    hope this helps
    Michael
     
  10. tetris556

    tetris556 Thread Starter

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    Sorry, when I say hard drive, I mean what you store data on, when I say disk drive, I mean what I put DVDs and CDs in.
     
  11. jrbuergel

    jrbuergel

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    You could check the CD/DVD optical disk drive power and data connections. If you put a CD disk in your drive, then look in the my computer for it showing ? If you see this drive listed in the device manager, then try re-installing the device driver for it.
     
  12. tetris556

    tetris556 Thread Starter

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    The drive is not listed in device manager, or the controllers. The bios read it though, so I can still use my ubuntu live disk.
     
  13. davehc

    davehc Trusted Advisor

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    Open the Control Panel - Admiistrative tools - Computer Management - Disk management. You should see the dvd dive there. If it has not a letter assigned to it, give it the next sequential one (E?), and see if that can sort it out.
     
  14. tetris556

    tetris556 Thread Starter

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    I checked disk management, and I found a Drive without a letter called system reserved, but that wasn't it.
     
  15. ttifrum

    ttifrum

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    if this is what I think it is this is a known problem with windows that goes back to XP. For some reason some of the CD rom filters in the registry get corrupted, which means that the CD/DVD drive doesn't show up in Windows Explorer.
    The work round is to edit the registry, if you're feeling brave; if you navigate to this setting and delete the Upper Filter setting and the Lower Filter, if it's there, and reboot you should get your optical drive back

    Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
    Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}
    Value Data: [Delete All Value Data from UpperFilters and LowerFilters]
    Note: Do not delete the Key or the Multi-String Values. Delete only the data values.
    Exit Registry and Reboot

    hope this helps
     
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