Disk Read Error has Occurred

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sbarbee1979

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Apr 2, 2006
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My computer (while running a few days ago) starting making a funny clicking sound. When I heard the sound, I restarted the machine, thinking there was a malfunction. Turns out there was - I got a "Disk Read Error Has Occurred" message and I could not even get to the Windows XP loading screen. I even tried to start the laptop in safe mode, but that did not work either. I got the same error. My computer is a 1.5 year old Dell Inspiron 700m and I have never had any hardware problems until now. My guess is that the HD is damaged (but from what I have not idea).

Question #1: Is is repairable?
Question #2: If the HD needs to be replaced is there anyway to recover at least a portion of what is on the current HD? I have some fairly vital files (financials, etc) that haven't been backed up in a while.
 
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"Funny clicking sound" sounds like HD went belly up. If the drive is dead, there are companys that recover files. (For a price)
 
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It sounds like you need a new hard drive. You could run the Dell diagnostic utility on it, but probably the best way to try to and get something off of it is to use it as little as possible. You can hook it up to an external enclosure and see if it can be read that way, but it doesn't sound good.
 

sbarbee1979

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Joined
Apr 2, 2006
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26
1. I agree that the hard drive went in the crapper. I ran the Dell diagnostic tool and gave Dell the error codes and they concurred.

2. I'd really like to recover some (or all) of the stuff on that laptop (financials, music collection, etc). Any suggestions? Is Dell any good at stuff like that with their own hardware? Any third-party suggestions?

3. Any suggestions for replacement HDs are welcome too. Dell? Someone else? I've never had to replace one before, so I'm not sure how generic HDs are.
 
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I ran the Dell diagnostic tool
This means you still have the drive running?? Get an adapter to plug the laptop drive into an ide cable on your desktop (or someone elses). You can then retrieve your info and burn it to a cd/dvd for transfer to a new HD.
http://adapterz.com/prods_IDE.htm
First piece listed. After you get your info copied, you could try to do a full partition copy using HD manufacturer utility. I say after only because it is hard to say how long the drive will continue to run.
Newegg, zipzoomfly and many others all sell laptop drives. Price and size are your decisions to make.
 
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